New Relic Browser Monitoring

Freemium#2 of 27 in Real User Monitoring

New Relic Browser Monitoring: A broad web RUM service with a useful free plan and platform-wide pricing. Ranked #2 of 27 in Real User Monitoring by our editors (9.1/10); pricing: Free plan; best for web teams wanting a free starting point.

9.1/10★★★★★Editor score

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At a glance

• Editor score
  9.1 / 10
• Pricing
  Free plan
• Best for
  Web teams wanting a free starting point
• Free plan
  Yes
• Paid from
  $10/user/mo
• Core Web Vitals
  Yes
• Founded
  2008 · San Francisco, California, USA
• Facts checked
  20 Sep 2026

• Where it wins

  • Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
  • Geographic, SPA, browser, device, OS, and network performance views
  • Distributed tracing connects browser activity with transaction latency

• Where it doesn't

  • No mobile app monitoring
  • Paid pricing is platform-wide rather than Browser Monitoring alone
  • Pro pricing rises to $418.80 per user monthly without annual billing

Our verdict on New Relic Browser Monitoring

New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving engineers visibility into Core Web Vitals, JavaScript errors, AJAX requests, browser interactions, session data, and backend traces. The product also supports single-page application monitoring, console log collection, and distributed tracing for transaction latency analysis. It fits web teams that want to investigate performance and reliability issues across the full browser-to-backend path, rather than a tool limited to page-load reporting.

Pricing is organized around New Relic’s broader platform, with data ingest and users contributing to the account model. The Free plan costs $0 per month and includes 100 GB of data ingest per month, one free full platform user, unlimited basic users, access to 50+ capabilities, and no credit card requirement. Standard costs $10 per user per month with monthly billing and adds SAML single sign-on, ticketed support availability, and a two-business-day support response SLA. Pro costs $349 per user per month with annual billing or $418.80 with monthly billing; both options include unlimited full platform users, commitment options or pay-as-you-go billing, a two-hour critical initial support response SLA, and Data Plus eligibility. Enterprise is designed for at-scale organizations and adds priority ticket routing plus a one-hour critical initial support response SLA, with FedRAMP Moderate and HIPAA eligibility through Data Plus.

Its main strength is breadth within web monitoring. Core Web Vitals, granular JavaScript error data, interaction tracking, geographic breakdowns, AJAX and backend visibility, and distributed tracing support investigations that span several layers of an application. Integrations include Core Web Vitals, Browser Segment Investigation, Customer Experience Bottom-of-the-Funnel Analysis, and Browser Examples. The trade-off is focus: mobile app monitoring is not included, and paid access is tied to a platform-wide pricing structure rather than a standalone Browser Monitoring SKU. Choose it if your team wants a free starting point and broad web observability; choose an alternative if mobile application coverage is essential or if you need narrowly scoped RUM pricing.

Questions about New Relic Browser Monitoring

Does New Relic Browser Monitoring have a free plan? Yes, there is a free plan; paid plans start at $10/user/mo (Standard).

How much does New Relic Browser Monitoring cost? New Relic Browser Monitoring lists 2 paid plans; the lowest is Standard at $10/user/mo.

What does New Relic Browser Monitoring run on? Web. It runs in the cloud.

What does New Relic Browser Monitoring integrate with? 780+ integrations, including Core Web Vitals, Browser Segment Investigation, Customer Experience Bottom-of-the-Funnel Analysis and Browser Examples.

Who is New Relic Browser Monitoring built for? Small businesses, mid-market companies and enterprises (our editorial estimate).

Your product? Our editors can test New Relic Browser Monitoring in depth and publish a review, labelled as paid · from $149/mo →

New Relic Browser Monitoring pricing

All 4 New Relic Browser Monitoring plans and prices →

New Relic Browser Monitoring fact sheet

New Relic Browser Monitoring integrations

New Relic Browser Monitoring lists 780+ integrations on its own site — the 4 named here are the ones its pages call out.

• Core Web Vitals
• Browser Segment Investigation
• Customer Experience Bottom-of-the-Funnel Analysis
• Browser Examples

See all New Relic Browser Monitoring integrations →

Alternatives to New Relic Browser Monitoring

• Dynatrace Real User MonitoringA broad enterprise RUM suite with deep journey, mobile, replay, and error analysis.9.3
• Splunk Real User MonitoringA paid RUM service for teams connecting web and mobile experience data to Splunk APM.9.0
• Akamai mPulseA deep RUM suite for enterprises tying web and API performance to revenue.8.8

See all New Relic Browser Monitoring alternatives →

New Relic Browser Monitoring vs the competition

• New Relic Browser Monitoring vs Dynatrace Real User Monitoring
• New Relic Browser Monitoring vs Splunk Real User Monitoring
• New Relic Browser Monitoring vs Akamai mPulse
• New Relic Browser Monitoring vs Elastic Real User Monitoring
• New Relic Browser Monitoring vs Grafana Faro
• New Relic Browser Monitoring vs Datadog Mobile RUM

Compare New Relic Browser Monitoring with any tool side by side →

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Featured on iTechGuides

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

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Last updated 14 Nov 2026 · How we research and update