Dynatrace Real User Monitoring vs New Relic Browser Monitoring

Dynatrace Real User Monitoring9.3Visit New Relic Browser Monitoring9.1Visit

Higher score Dynatrace Real User Monitoring #1 in Real User Monitoring 9.3/10 15-day trial Free trial✓ 5 of 5 features Visit Dynatrace

vs

New Relic Browser Monitoring #2 in Real User Monitoring 9.1/10 Free plan Free plan✓ 4 of 5 features Visit New Relic

• Dynatrace Real User Monitoring fits best

  Enterprise teams needing full-stack RUM

• New Relic Browser Monitoring fits best

  Web teams wanting a free starting point

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Side by side

Feature	Dynatrace Real User Monitoring 9.3/10 Visit ↗	New Relic Browser Monitoring 9.1/10 Visit ↗
At a glance
Editor score	9.3	9.1
Ranking	#1 in Real User Monitoring	#2 in Real User Monitoring
Best for	Enterprise teams needing full-stack RUM	Web teams wanting a free starting point
Pricing model	Paid	Free plan + paid
Starting price	$0.0001/unit usage-based	$10/user/mo
Free plan	—	✓ (best)
Free trial	15 days	—
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web, iOS, Android	Web
Support	Live chat, Tickets, Community, Docs · 24/7	Tickets, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS	SOC 2, ISO 27001, GDPR, PCI DSS, HIPAA
Integrations	900+ integrations	780+ integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Dynatrace Real User Monitoring 5/5 · New Relic Browser Monitoring 4/5
Core Web Vitals	✓	✓
Mobile app monitoring	✓ (best)	—
Interaction tracking	✓	✓
Geographic breakdown	✓	✓
Error correlation	✓	✓
Specs
Data retention	Not checked yet	90+ days
Pricing metric	Sessions	Custom
Our review
Pros	Covers web, iOS, Android, APIs, and custom applications Combines Core Web Vitals, funnels, errors, geography, and interactions Includes mobile crash analysis and optional session replay	Free web RUM includes Core Web Vitals, errors, AJAX, and interactions Geographic, SPA, browser, device, OS, and network performance views Distributed tracing connects browser activity with transaction latency
Cons	No free plan is available Session-based pricing can be less accessible for smaller teams Session Replay has a higher listed price than standard RUM	No mobile app monitoring Paid pricing is platform-wide rather than Browser Monitoring alone Pro pricing rises to $418.80 per user monthly without annual billing
Our verdict	Dynatrace Real User Monitoring captures and analyzes user experiences across web, mobile, APIs, and custom applications. It is designed for development, operations, digital experience, and enterprise technology teams that need to connect… Read the review →	New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review →

Strengths and trade-offs

• Dynatrace Real User Monitoring — where it wins

  • Covers web, iOS, Android, APIs, and custom applications
  • Combines Core Web Vitals, funnels, errors, geography, and interactions
  • Includes mobile crash analysis and optional session replay

  Where it doesn't

  • No free plan is available
  • Session-based pricing can be less accessible for smaller teams
  • Session Replay has a higher listed price than standard RUM

• New Relic Browser Monitoring — where it wins

  • Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
  • Geographic, SPA, browser, device, OS, and network performance views
  • Distributed tracing connects browser activity with transaction latency

  Where it doesn't

  • No mobile app monitoring
  • Paid pricing is platform-wide rather than Browser Monitoring alone
  • Pro pricing rises to $418.80 per user monthly without annual billing

• Dynatrace Real User Monitoring9.3/10 · 15-day trial

  A broad enterprise RUM suite with deep journey, mobile, replay, and error analysis.

  Visit DynatraceFull verdict →
• New Relic Browser Monitoring9.1/10 · Free plan

  A broad web RUM service with a useful free plan and platform-wide pricing.

  Visit New RelicFull verdict →