New Relic Browser Monitoring vs Splunk Real User Monitoring

New Relic Browser Monitoring9.1Visit Splunk Real User Monitoring9.0Visit

Higher score New Relic Browser Monitoring #2 in Real User Monitoring 9.1/10 Free plan Free plan✓ 4 of 5 features Visit New Relic

vs

Splunk Real User Monitoring #3 in Real User Monitoring 9.0/10 Paid ✓ 4 of 5 features Visit Splunk

• New Relic Browser Monitoring fits best

  Web teams wanting a free starting point

• Splunk Real User Monitoring fits best

  Teams combining RUM with Splunk observability

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Side by side

Feature	New Relic Browser Monitoring 9.1/10 Visit ↗	Splunk Real User Monitoring 9.0/10 Visit ↗
At a glance
Editor score	9.1	9.0
Ranking	#2 in Real User Monitoring	#3 in Real User Monitoring
Best for	Web teams wanting a free starting point	Teams combining RUM with Splunk observability
Pricing model	Free plan + paid	Paid
Starting price	$10/user/mo	$14/unit usage-based
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web, iOS, Android
Support	Tickets, Community, Docs	Phone, Tickets, Docs
Compliance	SOC 2, ISO 27001, GDPR, PCI DSS, HIPAA	SSO/SAML
Integrations	780+ integrations	200+ integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features New Relic Browser Monitoring 4/5 · Splunk Real User Monitoring 4/5
Core Web Vitals	✓	✓
Mobile app monitoring	—	✓ (best)
Interaction tracking	✓	✓
Geographic breakdown	✓ (best)	Not checked yet
Error correlation	✓	✓
Specs
Data retention	90+ days	90+ days
Pricing metric	Custom	Sessions
Our review
Pros	Free web RUM includes Core Web Vitals, errors, AJAX, and interactions Geographic, SPA, browser, device, OS, and network performance views Distributed tracing connects browser activity with transaction latency	Monitors browser, iOS and Android application performance Correlates frontend interactions with Splunk APM traces Combines Core Web Vitals, crashes, replay and custom events
Cons	No mobile app monitoring Paid pricing is platform-wide rather than Browser Monitoring alone Pro pricing rises to $418.80 per user monthly without annual billing	No free plan is available Pricing is based on sessions rather than a flat product fee Its strongest fit is within the Splunk Observability Cloud ecosystem
Our verdict	New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review →	Splunk Real User Monitoring is a paid service for engineering and IT operations teams monitoring browser applications and native iOS and Android apps. It covers frontend performance, user sessions, Core Web Vitals, mobile performance, app… Read the review →

Strengths and trade-offs

• New Relic Browser Monitoring — where it wins

  • Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
  • Geographic, SPA, browser, device, OS, and network performance views
  • Distributed tracing connects browser activity with transaction latency

  Where it doesn't

  • No mobile app monitoring
  • Paid pricing is platform-wide rather than Browser Monitoring alone
  • Pro pricing rises to $418.80 per user monthly without annual billing

• Splunk Real User Monitoring — where it wins

  • Monitors browser, iOS and Android application performance
  • Correlates frontend interactions with Splunk APM traces
  • Combines Core Web Vitals, crashes, replay and custom events

  Where it doesn't

  • No free plan is available
  • Pricing is based on sessions rather than a flat product fee
  • Its strongest fit is within the Splunk Observability Cloud ecosystem

• New Relic Browser Monitoring9.1/10 · Free plan

  A broad web RUM service with a useful free plan and platform-wide pricing.

  Visit New RelicFull verdict →
• Splunk Real User Monitoring9.0/10 · Paid

  A paid RUM service for teams connecting web and mobile experience data to Splunk APM.

  Visit SplunkFull verdict →