New Relic Browser Monitoring vs Datadog Mobile RUM

New Relic Browser Monitoring9.1Visit Datadog Mobile RUM8.5Visit

Higher score New Relic Browser Monitoring #2 in Real User Monitoring 9.1/10 Free plan Free plan✓ 4 of 5 features Visit New Relic

vs

Datadog Mobile RUM #7 in Real User Monitoring 8.5/10 14-day trial Free trial✓ 4 of 5 features Visit Datadog

• New Relic Browser Monitoring fits best

  Web teams wanting a free starting point

• Datadog Mobile RUM fits best

  Mobile teams already using Datadog

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Side by side

Feature	New Relic Browser Monitoring 9.1/10 Visit ↗	Datadog Mobile RUM 8.5/10 Visit ↗
At a glance
Editor score	9.1	8.5
Ranking	#2 in Real User Monitoring	#7 in Real User Monitoring
Best for	Web teams wanting a free starting point	Mobile teams already using Datadog
Pricing model	Free plan + paid	Paid
Starting price	$10/user/mo	$0.15/unit/mo
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud	Cloud, Mobile
Platforms	Web	iOS, Android
Support	Tickets, Community, Docs	Email, Live chat, Community, Docs
Integrations	780+ integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features New Relic Browser Monitoring 4/5 · Datadog Mobile RUM 4/5
Core Web Vitals	✓ (best)	Not checked yet
Mobile app monitoring	—	✓ (best)
Interaction tracking	✓	✓
Geographic breakdown	✓	✓
Error correlation	✓	✓
Specs
Data retention	90+ days	90+ days
Pricing metric	Custom	Sessions
Our review
Pros	Free web RUM includes Core Web Vitals, errors, AJAX, and interactions Geographic, SPA, browser, device, OS, and network performance views Distributed tracing connects browser activity with transaction latency	Tracks crashes, vitals, interactions, geography, and releases Correlates mobile issues with traces, logs, metrics, and tests Offers session replay with privacy masking by default
Cons	No mobile app monitoring Paid pricing is platform-wide rather than Browser Monitoring alone Pro pricing rises to $418.80 per user monthly without annual billing	No free plan; paid access starts at $0.15 per 1,000 sessions Advanced investigation features cost more than measurement Focused on mobile RUM rather than web RUM
Our verdict	New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review →	Datadog Mobile RUM gives teams visibility into the performance, stability, usage, and user experience of native and cross-platform mobile applications. It captures sessions, performance vitals, crashes, errors, interactions, geographic… Read the review →

Strengths and trade-offs

• New Relic Browser Monitoring — where it wins

  • Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
  • Geographic, SPA, browser, device, OS, and network performance views
  • Distributed tracing connects browser activity with transaction latency

  Where it doesn't

  • No mobile app monitoring
  • Paid pricing is platform-wide rather than Browser Monitoring alone
  • Pro pricing rises to $418.80 per user monthly without annual billing

• Datadog Mobile RUM — where it wins

  • Tracks crashes, vitals, interactions, geography, and releases
  • Correlates mobile issues with traces, logs, metrics, and tests
  • Offers session replay with privacy masking by default

  Where it doesn't

  • No free plan; paid access starts at $0.15 per 1,000 sessions
  • Advanced investigation features cost more than measurement
  • Focused on mobile RUM rather than web RUM

• New Relic Browser Monitoring9.1/10 · Free plan

  A broad web RUM service with a useful free plan and platform-wide pricing.

  Visit New RelicFull verdict →
• Datadog Mobile RUM8.5/10 · 14-day trial

  A strong mobile RUM choice for Datadog teams that need deep session and crash visibility.

  Visit DatadogFull verdict →