New Relic Browser Monitoring vs Elastic Real User Monitoring

New Relic Browser Monitoring9.1Visit Elastic Real User Monitoring8.7Visit

Higher score New Relic Browser Monitoring #2 in Real User Monitoring 9.1/10 Free plan Free plan✓ 4 of 5 features Visit New Relic

vs

Elastic Real User Monitoring #5 in Real User Monitoring 8.7/10 14-day trial Free trial✓ 4 of 5 features Visit Elastic

• New Relic Browser Monitoring fits best

  Web teams wanting a free starting point

• Elastic Real User Monitoring fits best

  Elastic-stack teams monitoring web performance

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Side by side

Feature	New Relic Browser Monitoring 9.1/10 Visit ↗	Elastic Real User Monitoring 8.7/10 Visit ↗
At a glance
Editor score	9.1	8.7
Ranking	#2 in Real User Monitoring	#5 in Real User Monitoring
Best for	Web teams wanting a free starting point	Elastic-stack teams monitoring web performance
Pricing model	Free plan + paid	Paid
Starting price	$10/user/mo	$0.07/GB usage-based
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud	Cloud, Self-hosted
Platforms	Web	Web
Support	Tickets, Community, Docs	Email, Tickets, Phone, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, PCI DSS, HIPAA	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS
Integrations	780+ integrations	300+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features New Relic Browser Monitoring 4/5 · Elastic Real User Monitoring 4/5
Core Web Vitals	✓	✓
Mobile app monitoring	—	—
Interaction tracking	✓	✓
Geographic breakdown	✓	✓
Error correlation	✓	✓
Specs
Data retention	90+ days	90+ days
Pricing metric	Custom	Custom
Our review
Pros	Free web RUM includes Core Web Vitals, errors, AJAX, and interactions Geographic, SPA, browser, device, OS, and network performance views Distributed tracing connects browser activity with transaction latency	Reports Core Web Vitals, page timings, and geographic performance. Correlates RUM data with Elastic APM logs, metrics, traces, and errors. Tracks JavaScript errors and user interactions in browser applications.
Cons	No mobile app monitoring Paid pricing is platform-wide rather than Browser Monitoring alone Pro pricing rises to $418.80 per user monthly without annual billing	Does not provide mobile app monitoring. Pricing is based on telemetry ingestion and retained data. Its listed integrations center on Elastic APM, Elasticsearch, and Kibana.
Our verdict	New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review →	Elastic Real User Monitoring captures performance and interaction data from customer-facing web applications through the Elastic APM RUM agent. It is designed for development, SRE, and observability teams that need browser-level visibility… Read the review →

Strengths and trade-offs

• New Relic Browser Monitoring — where it wins

  • Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
  • Geographic, SPA, browser, device, OS, and network performance views
  • Distributed tracing connects browser activity with transaction latency

  Where it doesn't

  • No mobile app monitoring
  • Paid pricing is platform-wide rather than Browser Monitoring alone
  • Pro pricing rises to $418.80 per user monthly without annual billing

• Elastic Real User Monitoring — where it wins

  • Reports Core Web Vitals, page timings, and geographic performance.
  • Correlates RUM data with Elastic APM logs, metrics, traces, and errors.
  • Tracks JavaScript errors and user interactions in browser applications.

  Where it doesn't

  • Does not provide mobile app monitoring.
  • Pricing is based on telemetry ingestion and retained data.
  • Its listed integrations center on Elastic APM, Elasticsearch, and Kibana.

• New Relic Browser Monitoring9.1/10 · Free plan

  A broad web RUM service with a useful free plan and platform-wide pricing.

  Visit New RelicFull verdict →
• Elastic Real User Monitoring8.7/10 · 14-day trial

  A focused web RUM option for teams already working in the Elastic stack.

  Visit ElasticFull verdict →