Head-to-head · Real User Monitoring
New Relic Browser Monitoring vs Grafana Faro
New Relic Browser Monitoring leads on 1 check, Grafana Faro on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreNew Relic Browser Monitoring · 9.1/10
- Lowest starting priceNew Relic Browser Monitoring · $10/user/mo
- Free planboth
New Relic Browser Monitoring scores higher on our rubric for real user monitoring: 9.1 against 8.6 out of 10; our editors rank them #2 and #6.
New Relic Browser Monitoring is cheaper to start at $10/mo against $19/mo. On data retention, New Relic Browser Monitoring gives you 90+ days where Grafana Faro offers 30 days. On pricing metric, New Relic Browser Monitoring gives you Custom where Grafana Faro offers Sessions.
New Relic Browser Monitoring is the better fit for web teams wanting a free starting point. Grafana Faro is the better fit for open-source-minded web RUM teams.
- New Relic Browser Monitoring fits best
Web teams wanting a free starting point
- Grafana Faro fits best
Open-source-minded web RUM teams
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Side by side
| Feature | New Relic Browser Monitoring 9.1/10 Visit ↗ | Grafana Faro 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.6 |
| Ranking | #2 in Real User Monitoring | #6 in Real User Monitoring |
| Best for | Web teams wanting a free starting point | Open-source-minded web RUM teams |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | $10/user/mo (best) | $19/mo |
| Free plan | ✓ | ✓ |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Self-hosted |
| Platforms | Web | Web |
| Support | Tickets, Community, Docs | Email, Community, Docs |
| Integrations | 780+ integrations | 6 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features New Relic Browser Monitoring 4/5 · Grafana Faro 4/5 | ||
| Core Web Vitals | ✓ | ✓ |
| Mobile app monitoring | — | Not checked yet |
| Interaction tracking | ✓ | ✓ |
| Geographic breakdown | ✓ | ✓ |
| Error correlation | ✓ | ✓ |
| Specs | ||
| Data retention | 90+ days | 30 days |
| Pricing metric | Custom | Sessions |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review → |
Grafana Faro is an open-source JavaScript SDK for real user monitoring in browser-based applications. It is designed for developers, DevOps teams, and SREs that need frontend performance, error, interaction, session, and trace data. Faro… Read the review → |
Strengths and trade-offs
New Relic Browser Monitoring — where it wins
- Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
- Geographic, SPA, browser, device, OS, and network performance views
- Distributed tracing connects browser activity with transaction latency
Where it doesn't
- No mobile app monitoring
- Paid pricing is platform-wide rather than Browser Monitoring alone
- Pro pricing rises to $418.80 per user monthly without annual billing
Grafana Faro — where it wins
- Free plan includes up to 50k sessions per month
- Tracks Web Vitals, errors, interactions, geography, and sessions
- Connects frontend telemetry with Grafana and OpenTelemetry tools
Where it doesn't
- Web-focused rather than native mobile monitoring
- Free plan includes community support only
- Published retention period is 30 days
- New Relic Browser Monitoring9.1/10 · Free plan
A broad web RUM service with a useful free plan and platform-wide pricing.
Visit New RelicFull verdict → - Grafana Faro8.6/10 · Free plan
A flexible web RUM SDK with free usage, Grafana integrations, and self-hosted deployment.
Visit Grafana FaroFull verdict →
New Relic Browser Monitoring vs Grafana Faro: questions
Which is better for real user monitoring, New Relic Browser Monitoring or Grafana Faro?
New Relic Browser Monitoring scores higher on our rubric for real user monitoring: 9.1 against 8.6 out of 10; our editors rank them #2 and #6.
How do New Relic Browser Monitoring and Grafana Faro compare?
Of the 7 checks we put side by side, New Relic Browser Monitoring leads on 1, Grafana Faro on none, and 6 are level. New Relic Browser Monitoring costs less: $10/mo vs $19/mo.
Which costs less, New Relic Browser Monitoring or Grafana Faro?
New Relic Browser Monitoring costs less: $10/mo vs $19/mo.
Do New Relic Browser Monitoring and Grafana Faro have a free plan?
New Relic Browser Monitoring: Yes. Grafana Faro: Yes.
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- New Relic Browser Monitoring vs Embrace
- Splunk Real User Monitoring vs Grafana Faro
All real user monitoring comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update