New Relic Browser Monitoring vs Akamai mPulse

New Relic Browser Monitoring9.1Visit Akamai mPulse8.8Visit

Higher score New Relic Browser Monitoring #2 in Real User Monitoring 9.1/10 Free plan Free plan✓ 4 of 5 features Visit New Relic

vs

Akamai mPulse #4 in Real User Monitoring 8.8/10 Pricing on request · 30-day trial Free trial✓ 5 of 5 features Visit Akamai mPulse

• New Relic Browser Monitoring fits best

  Web teams wanting a free starting point

• Akamai mPulse fits best

  Large enterprises optimizing digital experiences

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Side by side

Feature	New Relic Browser Monitoring 9.1/10 Visit ↗	Akamai mPulse 8.8/10 Visit ↗
At a glance
Editor score	9.1	8.8
Ranking	#2 in Real User Monitoring	#4 in Real User Monitoring
Best for	Web teams wanting a free starting point	Large enterprises optimizing digital experiences
Pricing model	Free plan + paid	Paid
Starting price	$10/user/mo	Pricing on request · 30-day trial
Free plan	✓ (best)	—
Free trial	—	30 days
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS
Support	Tickets, Community, Docs	Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, PCI DSS, HIPAA	PCI DSS
Integrations	780+ integrations	3 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features New Relic Browser Monitoring 4/5 · Akamai mPulse 5/5
Core Web Vitals	✓	✓
Mobile app monitoring	—	✓ (best)
Interaction tracking	✓	✓
Geographic breakdown	✓	✓
Error correlation	✓	✓
Specs
Data retention	90+ days	90+ days
Pricing metric	Custom	Custom
Our review
Pros	Free web RUM includes Core Web Vitals, errors, AJAX, and interactions Geographic, SPA, browser, device, OS, and network performance views Distributed tracing connects browser activity with transaction latency	Tracks Core Web Vitals, errors, APIs, revenue, and custom KPIs Segments results by geography, device, browser, network, and bots Adds anomaly detection, alerts, and predictive what-if analysis
Cons	No mobile app monitoring Paid pricing is platform-wide rather than Browser Monitoring alone Pro pricing rises to $418.80 per user monthly without annual billing	Paid plans require contacting sales There is no free plan The Lite trial is limited to 1 million beacons per month
Our verdict	New Relic Browser Monitoring is a real user monitoring service for teams responsible for customer-facing web applications. It measures performance across browsers, devices, operating systems, networks, and geographic locations, giving… Read the review →	Akamai mPulse is a real-user monitoring solution for organizations measuring website and application performance with live user data. It supports web, iOS, and API monitoring, combining performance, business, geographic, device, and… Read the review →

Strengths and trade-offs

• New Relic Browser Monitoring — where it wins

  • Free web RUM includes Core Web Vitals, errors, AJAX, and interactions
  • Geographic, SPA, browser, device, OS, and network performance views
  • Distributed tracing connects browser activity with transaction latency

  Where it doesn't

  • No mobile app monitoring
  • Paid pricing is platform-wide rather than Browser Monitoring alone
  • Pro pricing rises to $418.80 per user monthly without annual billing

• Akamai mPulse — where it wins

  • Tracks Core Web Vitals, errors, APIs, revenue, and custom KPIs
  • Segments results by geography, device, browser, network, and bots
  • Adds anomaly detection, alerts, and predictive what-if analysis

  Where it doesn't

  • Paid plans require contacting sales
  • There is no free plan
  • The Lite trial is limited to 1 million beacons per month

• New Relic Browser Monitoring9.1/10 · Free plan

  A broad web RUM service with a useful free plan and platform-wide pricing.

  Visit New RelicFull verdict →
• Akamai mPulse8.8/10 · Pricing on request · 30-day trial

  A deep RUM suite for enterprises tying web and API performance to revenue.

  Visit Akamai mPulseFull verdict →