EspoCRM
EspoCRM: A flexible self-hosted CRM with sales, service, automation, and customization tools. Ranked #19 of 238 in CRM Software by our editors (7.7/10); pricing: Free plan · 30-day trial; best for self-hosted CRM with customization control.
At a glance
- Editor score7.7 / 10
- PricingFree plan · 30-day trial
- Best forSelf-hosted CRM with customization control
- Free planYes
- Founded2011 · Austin, Texas, USA
- Facts checked20 Sep 2026
Where it wins
- Free AGPLv3 self-hosted edition with extensive customization
- Sales, marketing, service, automation, and reporting in one platform
- REST API plus integrations with Microsoft 365, Google, Zoom, and Zapier
Where it doesn't
- Two-way synchronization with IMAP folders is not provided
- Cloud plans share the same listed feature highlights
- Self-hosting requires managing the deployment environment
Our verdict on EspoCRM
EspoCRM is an open-source customer relationship management platform for small and medium-sized businesses that need control over deployment and customization. Its free self-hosted edition is licensed under AGPLv3, while paid cloud hosting is available through Basic, Enterprise, and Ultimate plans. The platform covers account, contact, lead, and opportunity management; visual sales pipelines; campaigns; customer cases; portals; knowledge bases; reports; dashboards; and analytics. It also supports custom entities, fields, layouts, and relationships.
The product’s breadth makes it suitable for teams that want sales, marketing, customer support, email tools, and business-process automation in one CRM. Workflows and BPMN automation support configurable processes, while REST API access and integrations connect EspoCRM with Google Calendar, Google Contacts, Gmail, Outlook Calendar, Outlook Contacts, Microsoft 365, Zoom, Stripe, Mailchimp, Google Maps, Zapier, and Make. AI features include summaries, intelligent paste, and an AI email composer. Web, Windows, macOS, Linux, API, and self-hosted deployment options support varied technical environments.
Pricing is freemium, with a free plan and a 30-day free trial. The published plans show Basic, Enterprise, and Ultimate, each with the full feature set, all extensions included, external access API, 2000+ integrations, and 12x5 support. The listed starting price is 12.90 EUR. Email documentation states that EspoCRM does not provide two-way synchronization between its email folders and IMAP folders by design. Choose EspoCRM if self-hosting, open-source licensing, configurable data structures, and broad CRM coverage matter most. Teams wanting two-way IMAP folder synchronization should consider another CRM.
Your product? Our editors can test EspoCRM in depth and publish a review, labelled as paid · from $149/mo →
EspoCRM pricing
All 3 EspoCRM plans and prices →
EspoCRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | No |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Not verified |
| Open source | Yes |
| Free trial | 30 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows, macOS, Linux |
| Compliance & security | GDPR, 2FA |
| Support | Phone, Docs, Community |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 2,000+ integrations: Google Calendar, Google Contacts, Gmail, Outlook Calendar, Outlook Contacts, Microsoft 365 … See all → |
| Pricing | Free plan · 30-day trial (source) |
| Website | espocrm.com |
| Facts checked | 20 Sep 2026 |
EspoCRM integrations
EspoCRM lists 2,000+ integrations on its own site — the 12 named here are the ones its pages call out.
- Google Calendar
- Google Contacts
- Gmail
- Outlook Calendar
- Outlook Contacts
- Microsoft 365
- Zoom
- Stripe
- Mailchimp
- Google Maps
- Zapier
- Make
See all EspoCRM integrations →
Alternatives to EspoCRM
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all EspoCRM alternatives →
Also Ranked In
EspoCRM is ranked in 8 of our directories; the 6 strongest besides CRM Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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