Close
Close: A calling-first CRM for sales teams that need pipelines, messaging and automation. Ranked #20 of 238 in CRM Software by our editors (7.6/10); pricing: 14-day trial; best for sales teams built around calling and SMS.
At a glance
- Editor score7.6 / 10
- Pricing14-day trial
- Best forSales teams built around calling and SMS
- Free planNo
- Paid from$9/user/mo
- Founded2013 · Austin, Texas, United States
- Facts checked20 Sep 2026
Where it wins
- Built-in calling, SMS and two-way email synchronization
- Workflows combine email, call, SMS and task steps
- AI, reporting, forms, mobile apps and API access included
Where it doesn't
- No free plan is available
- Advanced calling and management features require higher tiers
- Telephony usage and AI credits may be billed separately
Our verdict on Close
Close is a sales CRM for founders, solo representatives and sales teams that organize work around calls, SMS and pipeline activity. It combines lead and contact management, opportunity pipelines, reporting, forms, task management, two-way email synchronization and built-in calling and SMS. Web, Windows, macOS, iOS and Android access are available, along with API keys, OAuth and an event log API. The product is especially suited to teams that want communication tools inside the CRM rather than a separate calling workflow.
Pricing is structured across Solo, Essentials, Growth and Scale. Solo costs $19 per user per month with monthly billing or $9 with annual billing, and includes up to 10,000 leads, three connected email accounts and 500 AI credits per user per month. Essentials costs $49 monthly or $35 annually and adds unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, plus 1,000 AI credits. Growth costs $109 monthly or $99 annually, adding automated workflows, Chloe in workflows, a power dialer, custom activities, bulk email and 1,500 AI credits. Scale costs $149 monthly or $139 annually, with role-based access, lead visibility rules, a predictive dialer, unlimited call-recording retention, live call coaching and 2,000 AI credits. A 14-day free trial is available.
Close’s strongest fit is sales execution: workflows can include email, call, SMS and task steps, while Chloe, AI-generated summaries, reporting and activity timelines support follow-up. Integrations include Gmail, Google Calendar, Microsoft 365, HubSpot, Zapier, Calendly, Segment, Zoom, Fivetran, ChatGPT and Claude. Teams needing permissions, coaching and predictive dialing can move to Scale, while solo operators have a focused entry tier. Buyers seeking a free CRM or a lower-cost setup for advanced calling should consider the plan structure and possible separate telephony and AI charges before choosing Close.
Your product? Our editors can test Close in depth and publish a review, labelled as paid · from $149/mo →
Close pricing
All 4 Close plans and prices →
Close fact sheet
| Free plan | No |
|---|---|
| Paid from | $9/user/mo |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | No |
| Free trial | 14 days · no card needed |
| Money-back guarantee | 30 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, GDPR, 2FA |
| Support | Email, Phone, Community, Docs |
| Built for | Solo, Small business, Mid-market (editorial estimate) |
| Integrations | 100+ integrations: Gmail, Google Calendar, Microsoft 365, HubSpot, Zapier, Calendly … See all → |
| Pricing | 14-day trial (source) |
| Website | close.com |
| Facts checked | 20 Sep 2026 |
Close integrations
Close lists 100+ integrations on its own site — the 11 named here are the ones its pages call out.
- Gmail
- Google Calendar
- Microsoft 365
- HubSpot
- Zapier
- Calendly
- Segment
- Zoom
- Fivetran
- ChatGPT
- Claude
Alternatives to Close
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
Also Ranked In
Close is ranked in 14 of our directories; the 6 strongest besides CRM Software.
- #3Sales Tracking Software26 tools ranked
- #5Inside Sales Software32 tools ranked
- #7Pipeline Management28 tools ranked
- #7Sales Force Automation Software41 tools ranked
- #11Customer Relationship Management - Small Business Software33 tools ranked
- #14Customer Relationship Management - Midmarket Software28 tools ranked
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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