Best Chat Data Alternatives in 2026
The top Chat Data alternatives are IBM watsonx Assistant, Oracle Digital Assistant and LivePerson Conversational Cloud: 15 chatbot builders our editors would look at instead of Chat Data, in our ranking order.
Chat Data: A flexible no-code chatbot builder with broad channel coverage and deep integrations. Where it falls short: free plan includes only 100 message credits per month.
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Best forOrganizations wanting IBM-backed chatbot tooling
A multichannel IBM chatbot platform with visual flows, AI search and human escalation.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
9.0/10★★★★☆Visit IBM -
Best forOracle customers needing enterprise assistant integration
A broad enterprise assistant platform for Oracle-centered teams.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
8.1/10★★★★☆Visit Oracle -
Best forMature brands combining messaging, voice, and agents
A mature platform for brands combining AI agents, messaging, voice, and human support.
- Human handoff
8.0/10★★★★☆Visit LivePerson -
Best forAWS users needing usage-based chatbot infrastructure
Usage-based chatbot infrastructure with deep AWS integrations and multichannel deployment.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
8.0/10★★★★☆Visit Amazon Lex -
Best forEstablished enterprises needing guided conversation design
A mature enterprise chatbot builder with multichannel flows, AI, analytics, and human handoff.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
7.2/10★★★★☆Visit LivePerson -
Best forBusinesses wanting chatbot plus full support operations
A broad support workspace that combines Fin AI Agent with live-agent operations.
7.1/10★★★★☆Visit Intercom -
Best forEnterprise teams needing end-to-end virtual assistants
An enterprise IVA platform for automated, grounded, and agent-assisted customer service.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.9/10★★★☆☆Visit Verint -
Best forOmnichannel bots with rich message types
A flexible choice for omnichannel bots with AI, rich messages, and agent handoff.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.9/10★★★☆☆Try Infobip Answers -
Best forEnterprise contact centers needing omnichannel bots
A contact-center chatbot builder with strong routing and handoff, but a high paid entry point.
- Visual flow builder
- Knowledge-base answers
- Human handoff
6.7/10★★★☆☆Visit NiCE -
Best forMultilingual teams using templates and visual flows
A visual, multilingual chatbot platform for enterprises managing support across channels.
- AI bot generation
- Visual flow builder
- Human handoff
6.6/10★★★☆☆Visit Chatlayer -
Best forDevelopers needing controllable, private deployment
A controllable chatbot platform for teams that need private deployment and explicit logic.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.6/10★★★☆☆Visit Rasa -
Best forVisual chatbot builders needing affordable plans
A visual chatbot builder with AI, human handoff, analytics, and a free plan.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.6/10★★★☆☆Visit Landbot -
Best forEnterprise teams wanting broad AI automation
A broad AI agent platform for enterprise service workflows across major channels.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.4/10★★★☆☆Visit Yellow.ai -
Best forRich-message commerce and campaign bots
A multichannel builder for rich-message campaigns, commerce, and routed support.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.3/10★★★☆☆Visit Gupshup -
Best forTeams building full-featured multichannel bots
A broad toolkit for teams creating multichannel AI bots with visual controls.
- AI bot generation
- Visual flow builder
- Knowledge-base answers
6.3/10★★★☆☆Visit Botpress
Chat Data Alternatives: Common Questions
What is the best alternative to Chat Data?
IBM watsonx Assistant: #1 in our Chatbot Builders ranking, with an editor score of 9.0 out of 10. A multichannel IBM chatbot platform with visual flows, AI search and human escalation.
Is there a free alternative to Chat Data?
Yes. IBM watsonx Assistant, Rasa, Landbot, Yellow.ai and Botpress have a free plan or a free tier.
What is the cheapest paid alternative to Chat Data?
Of the alternatives here that publish a price, NiCE AI Chatbot Builder starts lowest, at $110/mo.
Chat Data vs Each Alternative
| # | Tool | Free plan | Paid from | Deployment channels | Visual flow builder | AI bot generation | Knowledge-base answers | Included conversations | Score |
|---|---|---|---|---|---|---|---|---|---|
| 13 | Chat Data | Yes | $15.83/mo | Multichannel | Yes | Yes | Yes | 2000 /mo | 6.5 |
| 1 | IBM watsonx Assistant | Yes | — | Multichannel | Yes | Yes | Yes | — | 9.0 |
| 2 | Oracle Digital Assistant | No | — | Multichannel | Yes | Yes | Yes | — | 8.1 |
| 3 | LivePerson Conversational Cloud | — | — | — | — | — | — | — | 8.0 |
| 4 | Amazon Lex | No | — | Multichannel | Yes | Yes | Yes | — | 8.0 |
| 5 | LivePerson Conversation Builder | No | — | Multichannel | Yes | Yes | Yes | — | 7.2 |
| 6 | Intercom | No | — | — | — | — | — | — | 7.1 |
| 7 | Verint Intelligent Virtual Assistant | — | — | Multichannel | Yes | Yes | Yes | — | 6.9 |
| 8 | Infobip Answers | — | — | Multichannel | Yes | Yes | Yes | 1000 /mo | 6.9 |
| 9 | NiCE AI Chatbot Builder | No | $110/mo | Multichannel | Yes | — | Yes | — | 6.7 |
| 10 | Chatlayer by Sinch | — | — | Multichannel | Yes | Yes | — | — | 6.6 |
| 11 | Rasa | Yes | — | Multichannel | Yes | Yes | Yes | — | 6.6 |
| 12 | Landbot | Yes | — | Multichannel | Yes | Yes | Yes | 500 /mo | 6.6 |
| 14 | Yellow.ai | Yes | — | Multichannel | Yes | Yes | Yes | — | 6.4 |
| 15 | Gupshup | No | — | Multichannel | Yes | Yes | Yes | — | 6.3 |
| 16 | Botpress | Yes | $150/mo | Multichannel | Yes | Yes | Yes | 250 /mo | 6.3 |
Guides on Chatbot Builders
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update