Botpress
Botpress: A broad toolkit for teams creating multichannel AI bots with visual controls. Ranked #20 of 257 in Chatbot Builders by our editors (7.4/10); pricing: Free plan; best for teams building full-featured multichannel bots.
At a glance
- Editor score7.4 / 10
- PricingFree plan
- Best forTeams building full-featured multichannel bots
- Free planYes
- Paid from$150/mo
- Deployment channelsMultichannel
- Facts checked20 Sep 2026
Where it wins
- Visual workflows, AI agents, testing, and conversation analysis
- Knowledge bases support websites, documents, tables, and structured data
- Webchat, messaging channels, human handoff, and API connectivity
Where it doesn't
- Pay-as-you-go support is limited to the community
- Plus and Team plans use monthly message and event allowances
- Managed deployments may require custom development and implementation
Our verdict on Botpress
Botpress is a cloud platform for building, testing, deploying, and managing AI agents and chatbots. It is aimed at teams that need more than a basic website widget, with a visual drag-and-drop workflow editor, configurable AI behavior, knowledge bases, conversation testing, analysis, and deployment options across webchat and messaging channels. Its web and API availability also suits teams connecting bots to broader application workflows.
The plan structure covers several operating models. Pay-as-you-go costs $0 per month and includes the visual building studio, a monthly AI credit, and community support. Plus adds 5,000 incoming messages and events per month, human handoff, and visual knowledge base indexing. Team raises that allowance to 50,000 and adds role-based access control and real-time collaboration. Managed focuses on custom development, system integration, implementation, and deployment, while Enterprise adds whiteglove onboarding, custom workspace limits, and a dedicated support manager. Teams should compare these plan capabilities with their expected message volume and level of implementation support.
Botpress stands out for combining visual bot design with knowledge-based answers, custom code actions, API connectivity, and live-agent escalation. It connects with WhatsApp, Telegram, Messenger, Slack, HubSpot, Intercom, Zendesk, Google Sheets, Notion, and Discord, giving teams multiple routes for publishing and operational workflows. Choose it when a project needs multichannel delivery, structured knowledge, collaboration, or deeper integrations. A simpler chatbot project may not need this breadth, while teams requiring managed implementation or dedicated support should consider the Managed or Enterprise structure.
Your product? Our editors can test Botpress in depth and publish a review, labelled as paid · from $149/mo →
From the maker
Written by Botpress · approved by our editors 6 Nov 2026. It does not change our score or ranking.
- Links
- Pricing page ↗
Botpress pricing
All 4 Botpress plans and prices →
Botpress fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $150/mo |
| Deployment channels | Multichannel |
| Visual flow builder | Yes |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | 250 /mo |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | HIPAA |
| Support | Live chat, Community, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: WhatsApp, Telegram, Messenger, Slack, Webchat, Gmail … See all → |
| Pricing | Free plan (source) |
| Website | botpress.com |
| Facts checked | 20 Sep 2026 |
Botpress integrations
Botpress lists 8 integrations on its own site.
- Telegram
- Messenger
- Slack
- Webchat
- Gmail
- Linear
- Stripe
See all Botpress integrations →
Alternatives to Botpress
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all Botpress alternatives →
Also Ranked In
Botpress is ranked in 9 of our directories; the 6 strongest besides Chatbot Builders.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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