Bigin by Zoho CRM
Bigin by Zoho CRM: Bigin offers broad CRM depth at a low annual starting price, with a one-user free plan. Ranked #61 of 238 in CRM Software by our editors (3.3/10); pricing: Free plan · 15-day trial; best for small teams seeking low-cost CRM depth.
At a glance
- Editor score3.3 / 10
- PricingFree plan · 15-day trial
- Best forSmall teams seeking low-cost CRM depth
- Free planYes
- Paid from$7/user/mo
- Founded2020
- Facts checked22 Sep 2026
Where it wins
- Free plan includes a pipeline, records, automations, phone, and dashboards
- Visual pipelines, email sync, automation, reporting, forms, and telephony
- Mobile apps, APIs, integrations, and Zia AI capabilities are available
Where it doesn't
- The Free plan is limited to one user, one pipeline, and 500 records
- Advanced capabilities and larger limits require paid plans
- Feature availability can vary by data center
Our verdict on Bigin by Zoho CRM
Bigin by Zoho CRM is a customer relationship management platform for small businesses that want to organize contacts, companies, deals, activities, notes, files, conversations, and calls in one system. Its visual pipelines support sales, onboarding, and support processes, with customizable stages and drag-and-drop deal movement. The product is suited to small teams that need more than basic contact management but want a focused CRM rather than a broad enterprise suite.
Pricing is structured around a free plan and three paid tiers. The Free plan supports one user, one pipeline, 500 records, three automations, built-in phone, and standard dashboards. Express costs $7 per user per month with annual billing and adds three team pipelines, 50,000 records, email and WhatsApp integration, 30 automations, mass emails with email insights, and custom dashboards. Premier costs $12 per user per month with annual billing and adds five team pipelines, 100,000 records, advanced automation, stage transition rules, multiple currencies, and AI assistance. Bigin 360 costs $18 per user per month with annual billing and expands capacity to 15 team pipelines and 1 million records, alongside 100 advanced automation rules, five GB of File Cabinet storage, and 3,000 AI credits per month.
Its ecosystem covers Gmail, Google Workspace, Microsoft Outlook, Microsoft 365, Zoho applications, Mailchimp, and other listed services. Two-way email integration supports Gmail, Outlook, Microsoft 365, Zoho Mail, and IMAP/POP3 accounts. REST, metadata, bulk, notification, and query APIs extend the platform, while mobile apps support iOS, Android, iPadOS, and macOS. Zia provides email drafting, record summaries, contextual replies, cross-sell opportunities, and churn analysis. Choose Bigin for affordable pipeline management with automation and integrations; consider another CRM if the one-user Free plan or tier-based limits do not fit your team.
Your product? Our editors can test Bigin by Zoho CRM in depth and publish a review, labelled as paid · from $149/mo →
Bigin by Zoho CRM pricing
All 4 Bigin by Zoho CRM plans and prices →
Bigin by Zoho CRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $7/user/mo |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | Not verified |
| Free trial | 15 days · no card needed |
| Money-back guarantee | 45 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, macOS, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA |
| Support | Phone, Email, Live chat |
| Built for | Small business (editorial estimate) |
| Integrations | 19 integrations: Gmail, Google Workspace, Microsoft Outlook, Microsoft 365, Microsoft Teams, WhatsApp … See all → |
| Pricing | Free plan · 15-day trial (source) |
| Website | bigin.com |
| Facts checked | 22 Sep 2026 |
Bigin by Zoho CRM integrations
Bigin by Zoho CRM lists 19 integrations on its own site.
- Gmail
- Google Workspace
- Microsoft Outlook
- Microsoft 365
- Microsoft Teams
- Zapier
- Zoho Books
- Zoho CRM
- Zoho Desk
- Zoho Campaigns
- Zoho Forms
- Zoho Meeting
- Zoho Sign
- QuickBooks
- Mailchimp
- Shopify
- Zoom
- Constant Contact
See all Bigin by Zoho CRM integrations →
Alternatives to Bigin by Zoho CRM
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all Bigin by Zoho CRM alternatives →
Also Ranked In
Bigin by Zoho CRM is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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