Zoho TeamInbox vs Sortd

Zoho TeamInbox8.8Visit Sortd8.7Visit

Higher score Zoho TeamInbox #6 in Shared Inbox Software 8.8/10 Free plan · 14-day trial Free planFree trial✓ 4 of 4 features Visit Zoho TeamInbox

vs

Sortd #7 in Shared Inbox Software 8.7/10 7-day trial Free trial✓ 4 of 4 features Visit Sortd

• Zoho TeamInbox fits best

  Budget-conscious teams needing multichannel inboxes

• Sortd fits best

  Gmail teams wanting visual task workflows

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Side by side

Feature	Zoho TeamInbox 8.8/10 Visit ↗	Sortd 8.7/10 Visit ↗
At a glance
Editor score	8.8	8.7
Ranking	#6 in Shared Inbox Software	#7 in Shared Inbox Software
Best for	Budget-conscious teams needing multichannel inboxes	Gmail teams wanting visual task workflows
Pricing model	Free plan + paid	Paid
Starting price	$0.99/mo (best)	$10/user/mo
Free plan	✓ (best)	—
Free trial	14 days	7 days
Free trial length	14 days	7 days
Deployment	Cloud, Mobile	Cloud, Mobile, Browser extension
Platforms	Web, iOS, Android	Web, iOS, Android, Chrome extension
Integrations	3 integrations	5 integrations
Features Zoho TeamInbox 4/4 · Sortd 4/4
Internal comments	✓	✓
Collision detection	✓	✓
Assignment automation	✓	✓
Mobile apps	✓	✓
Specs
Shared mailboxes	Not checked yet	2
Mail platforms	Standalone	Gmail
Our review
Pros	Free plan supports up to 3 users and 30 conversations per month Shared assignments, comments, drafts and collision alerts Web, iOS and Android access with social messaging channels	Turn email into work with ownership, assignments and internal comments. Switch among Kanban, table, deadline, planner and message views. Automate routing and monitor due dates and SLA rules.
Cons	Free plan is capped at 30 conversations per month The $0.99 Solo plan is limited to one user Integrations are centered on Zapier and Zoho products	There is no free plan; paid plans start at $10 per user monthly with annual billing. Starter limits teams to 2 shared mailboxes and 5 shared boards. The email environment is Gmail-focused.
Our verdict	Zoho TeamInbox brings group email and social messaging into shared inboxes, with features for assigning threads, tracking ownership and discussing replies privately. It suits small teams that need to coordinate customer conversations… Read the review →	Sortd turns Gmail into a shared inbox and visual workflow workspace for teams handling support, sales, finance, operations, recruiting and other email-driven work. It adds email ownership, assignments, comments, deadlines and task views… Read the review →

Strengths and trade-offs

• Zoho TeamInbox — where it wins

  • Free plan supports up to 3 users and 30 conversations per month
  • Shared assignments, comments, drafts and collision alerts
  • Web, iOS and Android access with social messaging channels

  Where it doesn't

  • Free plan is capped at 30 conversations per month
  • The $0.99 Solo plan is limited to one user
  • Integrations are centered on Zapier and Zoho products

• Sortd — where it wins

  • Turn email into work with ownership, assignments and internal comments.
  • Switch among Kanban, table, deadline, planner and message views.
  • Automate routing and monitor due dates and SLA rules.

  Where it doesn't

  • There is no free plan; paid plans start at $10 per user monthly with annual billing.
  • Starter limits teams to 2 shared mailboxes and 5 shared boards.
  • The email environment is Gmail-focused.

• Zoho TeamInbox8.8/10 · Free plan · 14-day trial

  A low-cost shared inbox with assignments, internal discussions and multichannel messaging.

  Visit Zoho TeamInboxFull verdict →
• Sortd8.7/10 · 7-day trial

  Sortd adds assignments, team collaboration and visual task boards to Gmail.

  Visit SortdFull verdict →