Zoho TeamInbox
Zoho TeamInbox: A low-cost shared inbox with assignments, internal discussions and multichannel messaging. Ranked #6 of 30 in Shared Inbox Software by our editors (8.8/10); pricing: Free plan · 14-day trial; best for budget-conscious teams needing multichannel inboxes.
At a glance
- Editor score8.8 / 10
- PricingFree plan · 14-day trial
- Best forBudget-conscious teams needing multichannel inboxes
- Free planYes
- Paid from$0.99/mo
- Founded1996
- Facts checked19 Sep 2026
Where it wins
- Free plan supports up to 3 users and 30 conversations per month
- Shared assignments, comments, drafts and collision alerts
- Web, iOS and Android access with social messaging channels
Where it doesn't
- Free plan is capped at 30 conversations per month
- The $0.99 Solo plan is limited to one user
- Integrations are centered on Zapier and Zoho products
Our verdict on Zoho TeamInbox
Zoho TeamInbox brings group email and social messaging into shared inboxes, with features for assigning threads, tracking ownership and discussing replies privately. It suits small teams that need to coordinate customer conversations across email, WhatsApp, Facebook Messenger and Instagram DM, with web, iOS and Android access. Shared drafts, tags, snoozing and archiving help keep work organized, while collision alerts flag when teammates are replying to the same conversation.
The entry options are notably differentiated by volume and team size. Free allows up to 3 users and 30 conversations per month across email and the listed social channels. Solo costs $0.99 per month for one user and up to 500 conversations, with unlimited conversation assignments. Team is $4.99 per month for up to 3 users and 1,000 conversations, adding shared tags and snooze. Team Plus costs $7.99 monthly for up to 5 users and 2,000 conversations, plus moving conversations across inboxes and response templates. A 14-day free trial is available. Starter and Professional are also listed with different shared-channel limits, rules, email channels and analytics; their pricing is not detailed here.
Automation rules can apply conditions and actions, and the product includes an activity log and analytics. Integrations include Zapier, Zoho CRM and Zoho Cliq, so teams already working with Zoho tools or seeking workflow connections have a clear fit. That ecosystem is narrower than a broad marketplace would be, and the conversation limits on lower tiers may constrain busier support operations. Choose TeamInbox for a cost-conscious small team that values shared ownership and several messaging channels; consider alternatives if you need a wider integration ecosystem or expect conversation volume to outgrow the listed caps.
Your product? Our editors can test Zoho TeamInbox in depth and publish a review, labelled as paid · from $149/mo →
Zoho TeamInbox pricing
All 6 Zoho TeamInbox plans and prices →
Zoho TeamInbox fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $0.99/mo |
| Shared mailboxes | Not verified |
| Internal comments | Yes |
| Collision detection | Yes |
| Assignment automation | Yes |
| Mail platforms | Standalone |
| Mobile apps | Yes |
| Free trial | 14 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Integrations | 3 integrations: Zapier, Zoho CRM, Zoho Cliq |
| Pricing | Free plan · 14-day trial (source) |
| Website | zoho.com |
| Facts checked | 19 Sep 2026 |
Zoho TeamInbox integrations
Zoho TeamInbox lists 3 integrations on its own site.
- Zapier
- Zoho CRM
- Zoho Cliq
Alternatives to Zoho TeamInbox
- FrontA full-service support workspace with shared inboxes, ticketing, and omnichannel tools.9.4
- HiverHiver combines collaborative email, ticketing and helpdesk features, with a 7-day trial and paid tiers.9.2
- Help ScoutA free-to-paid support platform with strong collaboration, automation, and help-center depth.9.1
See all Zoho TeamInbox alternatives →
Zoho TeamInbox vs the competition
- Zoho TeamInbox vs Front
- Zoho TeamInbox vs Hiver
- Zoho TeamInbox vs Missive
- Zoho TeamInbox vs Drag
- Zoho TeamInbox vs Sortd
Compare Zoho TeamInbox with any tool side by side →
Also Ranked In
Zoho TeamInbox is ranked in 2 of our directories.
Used Zoho TeamInbox? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Zoho TeamInbox for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Zoho TeamInbox is listed in our Shared Inbox Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/zoho-teaminbox/"><img src="https://www.itechguides.com/best/badge/zoho-teaminbox.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update