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Head-to-head · Shared Inbox Software

Missive vs Zoho TeamInbox

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Missive #4 in Shared Inbox Software 9.0/10 30-day trial Free trial✓ 0 of 4 features Visit Missive
Zoho TeamInbox #6 in Shared Inbox Software 8.8/10 Free plan · 14-day trial Free planFree trial✓ 4 of 4 features Visit Zoho TeamInbox

Missive leads on 0 checks, Zoho TeamInbox on 2, and 4 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMissive · 9.0/10
  • Lowest starting priceZoho TeamInbox · $0.99/mo
  • Free planonly Zoho TeamInbox
  • Free trialboth
  • Most featuresZoho TeamInbox · 4 of 4

Missive scores higher on our rubric for shared inbox software: 9.0 against 8.8 out of 10; our editors rank them #4 and #6.

Zoho TeamInbox offers free plan; Missive doesn't. Zoho TeamInbox is cheaper to start at $0.99/user/mo against $14/user/mo.

Missive is the better fit for teams coordinating support, sales, or agency communications. Zoho TeamInbox is the better fit for budget-conscious teams needing multichannel inboxes.

  • Missive fits best

    Teams coordinating support, sales, or agency communications

  • Zoho TeamInbox fits best

    Budget-conscious teams needing multichannel inboxes

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Missive 9.0/10 Visit ↗ Zoho TeamInbox 8.8/10 Visit ↗
At a glance
Editor score 9.0 8.8
Ranking #4 in Shared Inbox Software #6 in Shared Inbox Software
Best for Teams coordinating support, sales, or agency communications Budget-conscious teams needing multichannel inboxes
Pricing model Paid Free plan + paid
Starting price $14/user/mo $0.99/mo (best)
Free plan — ✓ (best)
Free trial 30 days 14 days
Free trial length 30 days · no card needed 14 days
Deployment Cloud, Desktop, Mobile Cloud, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android
Integrations 16 integrations 3 integrations
Features Missive 0/4 · Zoho TeamInbox 4/4
Internal comments Not checked yet ✓ (best)
Collision detection Not checked yet ✓ (best)
Assignment automation Not checked yet ✓ (best)
Mobile apps Not checked yet ✓ (best)
Specs
Shared mailboxes Not checked yet Not checked yet
Mail platforms Not checked yet Standalone
Our review
Pros
  • Combines shared inboxes with comments, mentions, assignments, and collaborative drafting
  • Supports email, SMS, and social accounts, with rules and automations on Productive
  • Available on web, desktop, and mobile, with integrations and API access on Productive
  • Free plan supports up to 3 users and 30 conversations per month
  • Shared assignments, comments, drafts and collision alerts
  • Web, iOS and Android access with social messaging channels
Cons
  • There is no ongoing free plan after the 30-day trial
  • Starter begins at $14 per user monthly with annual billing, or $18 monthly
  • Annual subscriptions are nonrefundable, according to the billing FAQ
  • Free plan is capped at 30 conversations per month
  • The $0.99 Solo plan is limited to one user
  • Integrations are centered on Zapier and Zoho products
Our verdict

Missive is a collaborative email client for teams that handle customer conversations together, including support, sales, and agency teams. It brings shared and personal inboxes together with internal comments, mentions, assignments,…

Read the review →

Zoho TeamInbox brings group email and social messaging into shared inboxes, with features for assigning threads, tracking ownership and discussing replies privately. It suits small teams that need to coordinate customer conversations…

Read the review →
  1. MissiveShared Inbox Software 9.030-day trial
  2. Zoho TeamInboxShared Inbox Software 8.8Free plan · 14-day trial

Strengths and trade-offs

  • Missive — where it wins

    • Combines shared inboxes with comments, mentions, assignments, and collaborative drafting
    • Supports email, SMS, and social accounts, with rules and automations on Productive
    • Available on web, desktop, and mobile, with integrations and API access on Productive

    Where it doesn't

    • There is no ongoing free plan after the 30-day trial
    • Starter begins at $14 per user monthly with annual billing, or $18 monthly
    • Annual subscriptions are nonrefundable, according to the billing FAQ

  • Zoho TeamInbox — where it wins

    • Free plan supports up to 3 users and 30 conversations per month
    • Shared assignments, comments, drafts and collision alerts
    • Web, iOS and Android access with social messaging channels

    Where it doesn't

    • Free plan is capped at 30 conversations per month
    • The $0.99 Solo plan is limited to one user
    • Integrations are centered on Zapier and Zoho products

More comparisons

All shared inbox software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update