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Head-to-head · Shared Inbox Software

Missive vs Sortd

Updated Oct 2026
Both researched from official sources
6 checks side by side

Higher score Missive #4 in Shared Inbox Software 9.0/10 30-day trial Free trial✓ 0 of 4 features Visit Missive

Sortd #7 in Shared Inbox Software 8.7/10 7-day trial Free trial✓ 4 of 4 features Visit Sortd

Missive leads on 0 checks, Sortd on 1, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreMissive · 9.0/10
Lowest starting priceSortd · $10/user/mo
Free trialboth
Most featuresSortd · 4 of 4

Missive scores higher on our rubric for shared inbox software: 9.0 against 8.7 out of 10; our editors rank them #4 and #7.

Sortd is cheaper to start at $10/user/mo against $14/user/mo.

Missive is the better fit for teams coordinating support, sales, or agency communications. Sortd is the better fit for gmail teams wanting visual task workflows.

Missive fits best
Teams coordinating support, sales, or agency communications
Sortd fits best
Gmail teams wanting visual task workflows

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Side by side

Show only differences

Feature	Missive 9.0/10 Visit ↗	Sortd 8.7/10 Visit ↗
At a glance
Editor score	9.0	8.7
Ranking	#4 in Shared Inbox Software	#7 in Shared Inbox Software
Best for	Teams coordinating support, sales, or agency communications	Gmail teams wanting visual task workflows
Pricing model	Paid	Paid
Starting price	$14/user/mo	$10/user/mo (best)
Free plan	—	—
Free trial	30 days	7 days
Free trial length	30 days · no card needed	7 days
Deployment	Cloud, Desktop, Mobile	Cloud, Mobile, Browser extension
Platforms	Web, Windows, macOS, iOS, Android	Web, iOS, Android, Chrome extension
Integrations	16 integrations	5 integrations
Features Missive 0/4 · Sortd 4/4
Internal comments	Not checked yet	✓ (best)
Collision detection	Not checked yet	✓ (best)
Assignment automation	Not checked yet	✓ (best)
Mobile apps	Not checked yet	✓ (best)
Specs
Shared mailboxes	Not checked yet	2
Mail platforms	Not checked yet	Gmail
Our review
Pros	Combines shared inboxes with comments, mentions, assignments, and collaborative drafting Supports email, SMS, and social accounts, with rules and automations on Productive Available on web, desktop, and mobile, with integrations and API access on Productive	Turn email into work with ownership, assignments and internal comments. Switch among Kanban, table, deadline, planner and message views. Automate routing and monitor due dates and SLA rules.
Cons	There is no ongoing free plan after the 30-day trial Starter begins at $14 per user monthly with annual billing, or $18 monthly Annual subscriptions are nonrefundable, according to the billing FAQ	There is no free plan; paid plans start at $10 per user monthly with annual billing. Starter limits teams to 2 shared mailboxes and 5 shared boards. The email environment is Gmail-focused.
Our verdict	Missive is a collaborative email client for teams that handle customer conversations together, including support, sales, and agency teams. It brings shared and personal inboxes together with internal comments, mentions, assignments,… Read the review →	Sortd turns Gmail into a shared inbox and visual workflow workspace for teams handling support, sales, finance, operations, recruiting and other email-driven work. It adds email ownership, assignments, comments, deadlines and task views… Read the review →

Strengths and trade-offs

Missive — where it wins
- Combines shared inboxes with comments, mentions, assignments, and collaborative drafting
- Supports email, SMS, and social accounts, with rules and automations on Productive
- Available on web, desktop, and mobile, with integrations and API access on Productive
Where it doesn't
- There is no ongoing free plan after the 30-day trial
- Starter begins at $14 per user monthly with annual billing, or $18 monthly
- Annual subscriptions are nonrefundable, according to the billing FAQ
Sortd — where it wins
- Turn email into work with ownership, assignments and internal comments.
- Switch among Kanban, table, deadline, planner and message views.
- Automate routing and monitor due dates and SLA rules.
Where it doesn't
- There is no free plan; paid plans start at $10 per user monthly with annual billing.
- Starter limits teams to 2 shared mailboxes and 5 shared boards.
- The email environment is Gmail-focused.

Missive9.0/10 · 30-day trial
A shared inbox for teams that need collaboration across channels, tasks, and calendars.
Visit Missive Full verdict →
Sortd8.7/10 · 7-day trial
Sortd adds assignments, team collaboration and visual task boards to Gmail.
Visit Sortd Full verdict →

More comparisons

All shared inbox software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 28 Oct 2026 · How we research and update