Head-to-head · Fitness CRM Software
UrbanGym vs GymLeads
UrbanGym leads on 1 check, GymLeads on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreUrbanGym · 7.7/10
- Free planonly UrbanGym
- Free trialonly UrbanGym
UrbanGym scores higher on our rubric for fitness crm software: 7.7 against 7.2 out of 10; our editors rank them #4 and #9.
UrbanGym offers free plan; GymLeads doesn't.
UrbanGym is the better fit for gyms wanting a free starting point and operations suite. GymLeads is the better fit for clubs needing mature lead-marketing workflows.
- UrbanGym fits best
Gyms wanting a free starting point and operations suite
- GymLeads fits best
Clubs needing mature lead-marketing workflows
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Side by side
| Feature | UrbanGym 7.7/10 Visit ↗ | GymLeads 7.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.7 | 7.2 |
| Ranking | #4 in Fitness CRM Software | #9 in Fitness CRM Software |
| Best for | Gyms wanting a free starting point and operations suite | Clubs needing mature lead-marketing workflows |
| Pricing model | Free plan + paid | Paid |
| Starting price | ₹14,990/site/yr | $149/site/mo |
| Free plan | ✓ (best) | — |
| Free trial | 14 days | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Community | Live chat, Email, Docs |
| Integrations | 8 integrations | 8 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features UrbanGym 6/6 · GymLeads 6/6 | ||
| Lead capture | ✓ | ✓ |
| Follow-up automation | ✓ | ✓ |
| SMS messaging | ✓ | ✓ |
| Email automation | ✓ | ✓ |
| Sales pipeline | ✓ | ✓ |
| Retention automation | ✓ | ✓ |
| Specs | ||
| Contact limit | 500 contacts | Not checked yet |
| Our review | ||
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| Our verdict | UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales… Read the review → |
GymLeads is a cloud-based CRM for gyms and fitness businesses that need to capture, organize and follow up with prospective members. Leads can enter through websites, landing pages, social media, Facebook Lead Ads, Messenger or manual… Read the review → |
Strengths and trade-offs
UrbanGym — where it wins
- Free plan covers member, attendance, payment, and calendar basics
- Lead pipelines, follow-ups, SMS, renewals, and retention workflows
- Scale supports multi-location analytics, permissions, and audit trails
Where it doesn't
- Platform access is limited to the web
- Free features do not include classes, PT management, or advanced analytics
- Starting paid pricing applies per gym location each month
GymLeads — where it wins
- Captures leads from websites, social media and Facebook Lead Ads
- Automates email, SMS, reminders and appointment follow-ups
- Supports reporting, segmentation, funnels and mobile lead management
Where it doesn't
- Starts at USD 149 per location per month
- SMS messaging requires account credit
- Multi-site and franchise pricing is provided on request
- UrbanGym7.7/10 · Free plan · 14-day trial
A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.
Visit UrbanGymFull verdict → - GymLeads7.2/10 · Paid
A feature-rich fitness CRM for clubs that need structured lead follow-up.
Visit GymLeadsFull verdict →
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All fitness CRM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







