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Head-to-head · Fitness CRM Software

UrbanGym vs GymLeads

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score UrbanGym #4 in Fitness CRM Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 6 of 6 features Visit UrbanGym
GymLeads #9 in Fitness CRM Software 7.2/10 Paid ✓ 6 of 6 features Visit GymLeads

UrbanGym leads on 1 check, GymLeads on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUrbanGym · 7.7/10
  • Free planonly UrbanGym
  • Free trialonly UrbanGym

UrbanGym scores higher on our rubric for fitness crm software: 7.7 against 7.2 out of 10; our editors rank them #4 and #9.

UrbanGym offers free plan; GymLeads doesn't.

UrbanGym is the better fit for gyms wanting a free starting point and operations suite. GymLeads is the better fit for clubs needing mature lead-marketing workflows.

  • UrbanGym fits best

    Gyms wanting a free starting point and operations suite

  • GymLeads fits best

    Clubs needing mature lead-marketing workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature UrbanGym 7.7/10 Visit ↗ GymLeads 7.2/10 Visit ↗
At a glance
Editor score 7.7 7.2
Ranking #4 in Fitness CRM Software #9 in Fitness CRM Software
Best for Gyms wanting a free starting point and operations suite Clubs needing mature lead-marketing workflows
Pricing model Free plan + paid Paid
Starting price ₹14,990/site/yr $149/site/mo
Free plan ✓ (best) —
Free trial 14 days —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Community Live chat, Email, Docs
Integrations 8 integrations 8 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features UrbanGym 6/6 · GymLeads 6/6
Lead capture ✓ ✓
Follow-up automation ✓ ✓
SMS messaging ✓ ✓
Email automation ✓ ✓
Sales pipeline ✓ ✓
Retention automation ✓ ✓
Specs
Contact limit 500 contacts Not checked yet
Our review
Pros
  • Free plan covers member, attendance, payment, and calendar basics
  • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
  • Scale supports multi-location analytics, permissions, and audit trails
  • Captures leads from websites, social media and Facebook Lead Ads
  • Automates email, SMS, reminders and appointment follow-ups
  • Supports reporting, segmentation, funnels and mobile lead management
Cons
  • Platform access is limited to the web
  • Free features do not include classes, PT management, or advanced analytics
  • Starting paid pricing applies per gym location each month
  • Starts at USD 149 per location per month
  • SMS messaging requires account credit
  • Multi-site and franchise pricing is provided on request
Our verdict

UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales…

Read the review →

GymLeads is a cloud-based CRM for gyms and fitness businesses that need to capture, organize and follow up with prospective members. Leads can enter through websites, landing pages, social media, Facebook Lead Ads, Messenger or manual…

Read the review →
  1. UrbanGymFitness CRM Software 7.7Free plan · 14-day trial
  2. GymLeadsFitness CRM Software 7.2Paid

Strengths and trade-offs

  • UrbanGym — where it wins

    • Free plan covers member, attendance, payment, and calendar basics
    • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
    • Scale supports multi-location analytics, permissions, and audit trails

    Where it doesn't

    • Platform access is limited to the web
    • Free features do not include classes, PT management, or advanced analytics
    • Starting paid pricing applies per gym location each month
  • GymLeads — where it wins

    • Captures leads from websites, social media and Facebook Lead Ads
    • Automates email, SMS, reminders and appointment follow-ups
    • Supports reporting, segmentation, funnels and mobile lead management

    Where it doesn't

    • Starts at USD 149 per location per month
    • SMS messaging requires account credit
    • Multi-site and franchise pricing is provided on request

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update