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Head-to-head · IT Service Catalog Software

ServiceNow Service Catalog vs EasyVista Service Manager

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score ServiceNow Service Catalog #1 in IT Service Catalog Software 9.3/10 Pricing on request ✓ 5 of 5 features Visit ServiceNow
EasyVista Service Manager #7 in IT Service Catalog Software 8.3/10 Pricing on request ✓ 0 of 5 features Visit EasyVista

ServiceNow Service Catalog leads on 0 checks, EasyVista Service Manager on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreServiceNow Service Catalog · 9.3/10
  • Most featuresServiceNow Service Catalog · 5 of 5

ServiceNow Service Catalog scores higher on our rubric for it service catalog software: 9.3 against 8.3 out of 10; our editors rank them #1 and #7.

ServiceNow Service Catalog is the better fit for large enterprises needing dedicated catalog workflows. EasyVista Service Manager is the better fit for organizations wanting configurable enterprise ITSM.

  • ServiceNow Service Catalog fits best

    Large enterprises needing dedicated catalog workflows

  • EasyVista Service Manager fits best

    Organizations wanting configurable enterprise ITSM

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Side by side

Feature ServiceNow Service Catalog 9.3/10 Visit ↗ EasyVista Service Manager 8.3/10 Visit ↗
At a glance
Editor score 9.3 8.3
Ranking #1 in IT Service Catalog Software #7 in IT Service Catalog Software
Best for Large enterprises needing dedicated catalog workflows Organizations wanting configurable enterprise ITSM
Pricing model Paid Paid
Starting price — —
Free plan — —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Community, Docs Docs
Integrations 4 integrations 10 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features ServiceNow Service Catalog 5/5 · EasyVista Service Manager 0/5
Request portal ✓ (best) Not checked yet
Approval workflows ✓ (best) Not checked yet
Eligibility rules ✓ (best) Not checked yet
Fulfillment automation ✓ (best) Not checked yet
Service ownership ✓ (best) Not checked yet
Specs
Catalog item limit Not checked yet Not checked yet
Our review
Pros
  • Guided catalog creation with Catalog Builder
  • Multi-step approvals and automated fulfillment workflows
  • Eligibility rules and ownership controls for catalog access
  • No-code workflows support configurable IT service processes.
  • Combines ITSM, CMDB, asset discovery, and service-level management.
  • Connects with collaboration, monitoring, development, and enterprise tools.
Cons
  • Pricing requires contacting sales
  • The listed platform is web-based
  • Advanced capabilities require higher ITSM tiers
  • Pricing requires a sales quote rather than published plan prices.
  • Advanced editions may be more than smaller service desks need.
  • Not a dedicated on-call scheduling or status-page platform.
Our verdict

ServiceNow Service Catalog helps organizations publish products, services, and information through self-service experiences. Employees and customers can browse catalog items, submit requests, track progress, and complete approvals. It is…

Read the review →

EasyVista Service Manager is an IT service management platform for organizations managing incidents, requests, changes, assets, workflows, and service operations in one system. It is aimed at enterprise IT teams, service desks, and…

Read the review →
  1. ServiceNow Service CatalogIT Service Catalog Software 9.3Pricing on request
  2. EasyVista Service ManagerIT Service Catalog Software 8.3Pricing on request

Strengths and trade-offs

  • ServiceNow Service Catalog — where it wins

    • Guided catalog creation with Catalog Builder
    • Multi-step approvals and automated fulfillment workflows
    • Eligibility rules and ownership controls for catalog access

    Where it doesn't

    • Pricing requires contacting sales
    • The listed platform is web-based
    • Advanced capabilities require higher ITSM tiers

  • EasyVista Service Manager — where it wins

    • No-code workflows support configurable IT service processes.
    • Combines ITSM, CMDB, asset discovery, and service-level management.
    • Connects with collaboration, monitoring, development, and enterprise tools.

    Where it doesn't

    • Pricing requires a sales quote rather than published plan prices.
    • Advanced editions may be more than smaller service desks need.
    • Not a dedicated on-call scheduling or status-page platform.
  • ServiceNow Service Catalog9.3/10 · Pricing on request

    A deep enterprise catalog with guided creation, eligibility rules, approvals, and fulfillment automation.

    Visit ServiceNowFull verdict →
  • EasyVista Service Manager8.3/10 · Pricing on request

    A configurable ITSM platform that combines service management, assets, workflows, and automation.

    Visit EasyVistaFull verdict →

More comparisons

All IT service catalog software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update