RingCentral RingEX vs Broadvoice Cloud PBX

RingCentral RingEX9.4Visit Broadvoice Cloud PBX8.7Visit

Higher score RingCentral RingEX #1 in Cloud PBX Software 9.4/10 14-day trial Free trial✓ 1 of 3 features Visit RingCentral

vs

Broadvoice Cloud PBX #7 in Cloud PBX Software 8.7/10 Paid ✓ 1 of 3 features Visit Broadvoice

• RingCentral RingEX fits best

  Teams needing a full-featured, multi-site cloud PBX

• Broadvoice Cloud PBX fits best

  Budget-conscious teams needing standard PBX controls

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Side by side

Feature	RingCentral RingEX 9.4/10 Visit ↗	Broadvoice Cloud PBX 8.7/10 Visit ↗
At a glance
Editor score	9.4	8.7
Ranking	#1 in Cloud PBX Software	#7 in Cloud PBX Software
Best for	Teams needing a full-featured, multi-site cloud PBX	Budget-conscious teams needing standard PBX controls
Pricing model	Paid	Paid
Starting price	$19.99/user/mo	$10/user/mo (best)
Free plan	—	—
Free trial	14 days	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android	Web, iOS, Android
Support	Phone, Live chat, Community, Docs · 24/7	Phone, Tickets, Live chat, Docs
Compliance	SOC 2, ISO 27001, HIPAA, SSO/SAML	SOC 2, HIPAA
Integrations	500+ integrations	50+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features RingCentral RingEX 1/3 · Broadvoice Cloud PBX 1/3
Auto attendant	✓	✓
Call recording	Not checked yet	Not checked yet
Call queues	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Supported endpoints	Not checked yet	Not checked yet
Extensions included	Not checked yet	Not checked yet
Our review
Pros	Multi-level IVR, custom routing, and business-hour call rules Calling, SMS, messaging, video, fax, and voicemail in one platform Works across web, desktop, mobile, and API; 500 integrations	Multi-level attendants, custom routing, queues, and ring groups Schedules can route calls by time, department, priority, or availability Metered plan starts at $10 per user per month
Cons	Essentials is limited to calls within the US and Canada Automatic call recording starts with the Premium plan The paid plans may be more than needed for phone-only teams	Unlimited calling is only listed on the $18 Standard plan Call recording and video features are listed on the $23 Pro plan The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks
Our verdict	RingCentral RingEX brings business calling, SMS, team messaging, video meetings, fax, and voicemail together in a cloud communications platform. Its auto-attendant, single- and multi-level IVR, custom call routing, and business-hour rules… Read the review →	Broadvoice Cloud PBX is a cloud-based business phone system for organizations that want professional calling without on-site phone hardware. Its controls suit small businesses through enterprise teams that need extensions, multi-level auto… Read the review →

Strengths and trade-offs

• RingCentral RingEX — where it wins

  • Multi-level IVR, custom routing, and business-hour call rules
  • Calling, SMS, messaging, video, fax, and voicemail in one platform
  • Works across web, desktop, mobile, and API; 500 integrations

  Where it doesn't

  • Essentials is limited to calls within the US and Canada
  • Automatic call recording starts with the Premium plan
  • The paid plans may be more than needed for phone-only teams

• Broadvoice Cloud PBX — where it wins

  • Multi-level attendants, custom routing, queues, and ring groups
  • Schedules can route calls by time, department, priority, or availability
  • Metered plan starts at $10 per user per month

  Where it doesn't

  • Unlimited calling is only listed on the $18 Standard plan
  • Call recording and video features are listed on the $23 Pro plan
  • The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks

• RingCentral RingEX9.4/10 · 14-day trial

  A broad cloud PBX with flexible call handling, messaging, and collaboration tools.

  Visit RingCentralFull verdict →
• Broadvoice Cloud PBX8.7/10 · Paid

  A budget-conscious cloud PBX with core routing tools and tiered calling options.

  Visit BroadvoiceFull verdict →