GoTo Connect vs Broadvoice Cloud PBX

GoTo Connect9.0Visit Broadvoice Cloud PBX8.7Visit

Higher score GoTo Connect #5 in Cloud PBX Software 9.0/10 Pricing on request ✓ 1 of 3 features Visit GoTo Connect

vs

Broadvoice Cloud PBX #7 in Cloud PBX Software 8.7/10 Paid ✓ 1 of 3 features Visit Broadvoice

• GoTo Connect fits best

  Businesses needing configurable calling across teams

• Broadvoice Cloud PBX fits best

  Budget-conscious teams needing standard PBX controls

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Side by side

Feature	GoTo Connect 9.0/10 Visit ↗	Broadvoice Cloud PBX 8.7/10 Visit ↗
At a glance
Editor score	9.0	8.7
Ranking	#5 in Cloud PBX Software	#7 in Cloud PBX Software
Best for	Businesses needing configurable calling across teams	Budget-conscious teams needing standard PBX controls
Pricing model	Paid	Paid
Starting price	—	$10/user/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android	Web, iOS, Android
Compliance	SOC 2, GDPR	SOC 2, HIPAA
Integrations	9 integrations	50+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features GoTo Connect 1/3 · Broadvoice Cloud PBX 1/3
Auto attendant	✓	✓
Call recording	Not checked yet	Not checked yet
Call queues	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Supported endpoints	Not checked yet	Not checked yet
Extensions included	Not checked yet	Not checked yet
Our review
Pros	Visual dial-plan editor, call routing, auto attendants, and queues Voicemail transcripts, analytics, and AI call summaries CRM integrations and web, desktop, and mobile apps	Multi-level attendants, custom routing, queues, and ring groups Schedules can route calls by time, department, priority, or availability Metered plan starts at $10 per user per month
Cons	Plan prices are sales-quoted rather than publicly listed Advanced customer and contact-center features sit in higher plans No free plan is offered	Unlimited calling is only listed on the $18 Standard plan Call recording and video features are listed on the $23 Pro plan The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks
Our verdict	GoTo Connect brings business calling, meetings, messaging, voicemail, and call management into a cloud communications platform. Its configurable dial plans, auto attendants, queues, and business numbers suit small businesses through… Read the review →	Broadvoice Cloud PBX is a cloud-based business phone system for organizations that want professional calling without on-site phone hardware. Its controls suit small businesses through enterprise teams that need extensions, multi-level auto… Read the review →

Strengths and trade-offs

• GoTo Connect — where it wins

  • Visual dial-plan editor, call routing, auto attendants, and queues
  • Voicemail transcripts, analytics, and AI call summaries
  • CRM integrations and web, desktop, and mobile apps

  Where it doesn't

  • Plan prices are sales-quoted rather than publicly listed
  • Advanced customer and contact-center features sit in higher plans
  • No free plan is offered

• Broadvoice Cloud PBX — where it wins

  • Multi-level attendants, custom routing, queues, and ring groups
  • Schedules can route calls by time, department, priority, or availability
  • Metered plan starts at $10 per user per month

  Where it doesn't

  • Unlimited calling is only listed on the $18 Standard plan
  • Call recording and video features are listed on the $23 Pro plan
  • The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks

• GoTo Connect9.0/10 · Pricing on request

  Configurable cloud calling with messaging, meetings, and contact-center options.

  Visit GoTo ConnectFull verdict →
• Broadvoice Cloud PBX8.7/10 · Paid

  A budget-conscious cloud PBX with core routing tools and tiered calling options.

  Visit BroadvoiceFull verdict →