RingCentral RingEX vs GoTo Connect

RingCentral RingEX9.4Visit GoTo Connect9.0Visit

Higher score RingCentral RingEX #1 in Cloud PBX Software 9.4/10 14-day trial Free trial✓ 1 of 3 features Visit RingCentral

vs

GoTo Connect #5 in Cloud PBX Software 9.0/10 Pricing on request ✓ 1 of 3 features Visit GoTo Connect

• RingCentral RingEX fits best

  Teams needing a full-featured, multi-site cloud PBX

• GoTo Connect fits best

  Businesses needing configurable calling across teams

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Side by side

Feature	RingCentral RingEX 9.4/10 Visit ↗	GoTo Connect 9.0/10 Visit ↗
At a glance
Editor score	9.4	9.0
Ranking	#1 in Cloud PBX Software	#5 in Cloud PBX Software
Best for	Teams needing a full-featured, multi-site cloud PBX	Businesses needing configurable calling across teams
Pricing model	Paid	Paid
Starting price	$19.99/user/mo	—
Free plan	—	—
Free trial	14 days	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Compliance	SOC 2, ISO 27001, HIPAA, SSO/SAML	SOC 2, GDPR
Integrations	500+ integrations	9 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features RingCentral RingEX 1/3 · GoTo Connect 1/3
Auto attendant	✓	✓
Call recording	Not checked yet	Not checked yet
Call queues	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Supported endpoints	Not checked yet	Not checked yet
Extensions included	Not checked yet	Not checked yet
Our review
Pros	Multi-level IVR, custom routing, and business-hour call rules Calling, SMS, messaging, video, fax, and voicemail in one platform Works across web, desktop, mobile, and API; 500 integrations	Visual dial-plan editor, call routing, auto attendants, and queues Voicemail transcripts, analytics, and AI call summaries CRM integrations and web, desktop, and mobile apps
Cons	Essentials is limited to calls within the US and Canada Automatic call recording starts with the Premium plan The paid plans may be more than needed for phone-only teams	Plan prices are sales-quoted rather than publicly listed Advanced customer and contact-center features sit in higher plans No free plan is offered
Our verdict	RingCentral RingEX brings business calling, SMS, team messaging, video meetings, fax, and voicemail together in a cloud communications platform. Its auto-attendant, single- and multi-level IVR, custom call routing, and business-hour rules… Read the review →	GoTo Connect brings business calling, meetings, messaging, voicemail, and call management into a cloud communications platform. Its configurable dial plans, auto attendants, queues, and business numbers suit small businesses through… Read the review →

Strengths and trade-offs

• RingCentral RingEX — where it wins

  • Multi-level IVR, custom routing, and business-hour call rules
  • Calling, SMS, messaging, video, fax, and voicemail in one platform
  • Works across web, desktop, mobile, and API; 500 integrations

  Where it doesn't

  • Essentials is limited to calls within the US and Canada
  • Automatic call recording starts with the Premium plan
  • The paid plans may be more than needed for phone-only teams

• GoTo Connect — where it wins

  • Visual dial-plan editor, call routing, auto attendants, and queues
  • Voicemail transcripts, analytics, and AI call summaries
  • CRM integrations and web, desktop, and mobile apps

  Where it doesn't

  • Plan prices are sales-quoted rather than publicly listed
  • Advanced customer and contact-center features sit in higher plans
  • No free plan is offered

• RingCentral RingEX9.4/10 · 14-day trial

  A broad cloud PBX with flexible call handling, messaging, and collaboration tools.

  Visit RingCentralFull verdict →
• GoTo Connect9.0/10 · Pricing on request

  Configurable cloud calling with messaging, meetings, and contact-center options.

  Visit GoTo ConnectFull verdict →