RingCentral RingEX
RingCentral RingEX: A broad cloud communications suite for established organizations with complex calling needs. Ranked #2 of 166 in Business Phone Systems by our editors (9.1/10); pricing: 14-day trial; best for established organizations needing unified communications.
At a glance
- Editor score9.1 / 10
- Pricing14-day trial
- Best forEstablished organizations needing unified communications
- Free planNo
- Paid from$19.99/user/mo
- Business numbersMultiple
- Founded1999 · Belmont, California, United States
- Facts checked21 Sep 2026
Where it wins
- Custom IVR and call routing for business hours, availability, and rules
- Calling, SMS, fax, meetings, messaging, and voicemail in one platform
- AI notes, transcription, summaries, and message translation
Where it doesn't
- No free plan is available
- Plan packaging varies across RingCentral pages and regions
- Advanced meeting and recording capabilities vary by plan
Our verdict on RingCentral RingEX
RingCentral RingEX is a cloud-based unified communications platform for businesses that need calling, messaging, meetings, fax, voicemail, and administration in one application. It supports web, Windows, macOS, iOS, and Android access, with business local, toll-free, and vanity numbers. Established organizations can use its multi-level auto attendant, custom call flows, permissions, locations, and centralized user administration to coordinate communications across teams.
The paid plans scale by user limits, meeting capacity, calling features, and recording or fax allowances. Essentials supports up to 20 users, unlimited calls within the US and Canada, a local or toll-free number, 100 toll-free minutes per month, and voicemail-to-text. Standard adds unlimited users, unlimited audio meetings, video meetings for up to 4 people, and unlimited internet fax. Premium raises video meeting capacity to 100 people and includes automatic call recording, voicemail-to-text, and unlimited fax. Ultimate supports meetings for up to 200 people and includes 10,000 toll-free minutes per month, automatic call recording, and voicemail-to-text. A 14-day free trial is available, but there is no free plan.
Integration coverage includes Salesforce, Google, Microsoft Teams, Zendesk, ServiceNow, HubSpot, and Microsoft 365. AI capabilities include call notes, transcription, meeting summaries, message translation, and AI-assisted call handling, depending on plan or feature availability. RingEX is a strong fit for organizations that want a wide communications feature set and integrations across desktop, mobile, and browser environments. It is less suitable for buyers seeking a free service or a narrowly focused phone system without broader meetings, messaging, fax, and administrative features.
Your product? Our editors can test RingCentral RingEX in depth and publish a review, labelled as paid · from $149/mo →
RingCentral RingEX pricing
All 4 RingCentral RingEX plans and prices →
RingCentral RingEX fact sheet
| Free plan | No |
|---|---|
| Paid from | $19.99/user/mo |
| Included users | 20 users |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Free trial | 14 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, HIPAA, SSO/SAML |
| Support | Phone, Live chat, Community, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 500+ integrations: Salesforce, Google Workspace, Microsoft Teams, Zendesk, Office 365, Slack See all → |
| Pricing | 14-day trial (source) |
| Website | ringcentral.com |
| Facts checked | 21 Sep 2026 |
RingCentral RingEX integrations
RingCentral RingEX lists 500+ integrations on its own site — the 6 named here are the ones its pages call out.
- Salesforce
- Google Workspace
- Microsoft Teams
- Zendesk
- Office 365
- Slack
See all RingCentral RingEX integrations →
Alternatives to RingCentral RingEX
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
- Dialpad ConnectA unified business phone system with AI transcription, summaries, routing, and meetings.8.7
See all RingCentral RingEX alternatives →
RingCentral RingEX vs the competition
- RingCentral RingEX vs Zoom Phone
- RingCentral RingEX vs Nextiva
- RingCentral RingEX vs Dialpad Connect
- RingCentral RingEX vs NFON Cloudya
- RingCentral RingEX vs 3CX
- RingCentral RingEX vs PanTerra Streams.AI
Compare RingCentral RingEX with any tool side by side →
Also Ranked In
RingCentral RingEX is ranked in 8 of our directories; the 6 strongest besides Business Phone Systems.
Used RingCentral RingEX? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used RingCentral RingEX for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
RingCentral RingEX is listed in our Business Phone Systems directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/ringcentral-ringex/"><img src="https://www.itechguides.com/best/badge/ringcentral-ringex.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update