3CX vs Broadvoice Cloud PBX

3CX9.3Visit Broadvoice Cloud PBX8.7Visit

Higher score 3CX #2 in Cloud PBX Software 9.3/10 Free plan Free plan✓ 1 of 3 features Visit 3CX

vs

Broadvoice Cloud PBX #7 in Cloud PBX Software 8.7/10 Paid ✓ 1 of 3 features Visit Broadvoice

• 3CX fits best

  Teams choosing between cloud and self-hosted PBX

• Broadvoice Cloud PBX fits best

  Budget-conscious teams needing standard PBX controls

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	3CX 9.3/10 Visit ↗	Broadvoice Cloud PBX 8.7/10 Visit ↗
At a glance
Editor score	9.3	8.7
Ranking	#2 in Cloud PBX Software	#7 in Cloud PBX Software
Best for	Teams choosing between cloud and self-hosted PBX	Budget-conscious teams needing standard PBX controls
Pricing model	Free plan + paid	Paid
Starting price	$300/yr	$10/user/mo
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, iOS, Android
Support	Community, Docs	Phone, Tickets, Live chat, Docs
Integrations	10 integrations	50+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features 3CX 1/3 · Broadvoice Cloud PBX 1/3
Auto attendant	✓	✓
Call recording	Not checked yet	Not checked yet
Call queues	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Supported endpoints	Not checked yet	Not checked yet
Extensions included	Not checked yet	Not checked yet
Our review
Pros	Cloud and self-hosted deployment options Visual call-flow tools, queues, and call routing Web, desktop, mobile, CRM, and messaging support	Multi-level attendants, custom routing, queues, and ring groups Schedules can route calls by time, department, priority, or availability Metered plan starts at $10 per user per month
Cons	Free plan is limited to 4 simultaneous calls Paid Basic plan is capped at 8 simultaneous calls Pro and AI plan prices are not specified here	Unlimited calling is only listed on the $18 Standard plan Call recording and video features are listed on the $23 Pro plan The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks
Our verdict	3CX is a business communications platform centered on an IP phone system, aimed at organizations that want calling, messaging, and contact-center functions in one system. It supports cloud and self-hosted deployments, with web, Windows,… Read the review →	Broadvoice Cloud PBX is a cloud-based business phone system for organizations that want professional calling without on-site phone hardware. Its controls suit small businesses through enterprise teams that need extensions, multi-level auto… Read the review →

Strengths and trade-offs

• 3CX — where it wins

  • Cloud and self-hosted deployment options
  • Visual call-flow tools, queues, and call routing
  • Web, desktop, mobile, CRM, and messaging support

  Where it doesn't

  • Free plan is limited to 4 simultaneous calls
  • Paid Basic plan is capped at 8 simultaneous calls
  • Pro and AI plan prices are not specified here

• Broadvoice Cloud PBX — where it wins

  • Multi-level attendants, custom routing, queues, and ring groups
  • Schedules can route calls by time, department, priority, or availability
  • Metered plan starts at $10 per user per month

  Where it doesn't

  • Unlimited calling is only listed on the $18 Standard plan
  • Call recording and video features are listed on the $23 Pro plan
  • The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks

• 3CX9.3/10 · Free plan

  Flexible PBX deployment with visual call flows, messaging, and CRM integrations.

  Visit 3CXFull verdict →
• Broadvoice Cloud PBX8.7/10 · Paid

  A budget-conscious cloud PBX with core routing tools and tiered calling options.

  Visit BroadvoiceFull verdict →