Microsoft Teams vs Broadvoice Cloud PBX

Microsoft Teams8.9Visit Broadvoice Cloud PBX8.7Visit

Higher score Microsoft Teams #6 in Cloud PBX Software 8.9/10 Free plan Free plan✓ 0 of 3 features Try Microsoft Teams

vs

Broadvoice Cloud PBX #7 in Cloud PBX Software 8.7/10 Paid ✓ 1 of 3 features Visit Broadvoice

• Microsoft Teams fits best

  Microsoft-centric teams adding cloud calling to

• Broadvoice Cloud PBX fits best

  Budget-conscious teams needing standard PBX controls

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Side by side

Feature	Microsoft Teams 8.9/10 Visit ↗	Broadvoice Cloud PBX 8.7/10 Visit ↗
At a glance
Editor score	8.9	8.7
Ranking	#6 in Cloud PBX Software	#7 in Cloud PBX Software
Best for	Microsoft-centric teams adding cloud calling to	Budget-conscious teams needing standard PBX controls
Pricing model	Free plan + paid	Paid
Starting price	—	$10/user/mo
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, iOS, Android
Support	Phone, Docs, Community	Phone, Tickets, Live chat, Docs
Compliance	SOC 2, ISO 27001, HIPAA, 2FA	SOC 2, HIPAA
Integrations	250+ integrations	50+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Microsoft Teams 0/3 · Broadvoice Cloud PBX 1/3
Auto attendant	Not checked yet	✓ (best)
Call recording	Not checked yet	Not checked yet
Call queues	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Supported endpoints	Not checked yet	Not checked yet
Extensions included	Not checked yet	Not checked yet
Our review
Pros	Free plan covers chat, video calls, file sharing, and collaboration Teams Phone Standard offers cloud calling, voicemail, and a 99.999% uptime SLA Works across web, desktop, mobile, Linux, and 250 integrations	Multi-level attendants, custom routing, queues, and ring groups Schedules can route calls by time, department, priority, or availability Metered plan starts at $10 per user per month
Cons	Teams Free is primarily positioned for personal use Phone features are split across separate Teams Phone plans Broad collaboration features may exceed a calling-only requirement	Unlimited calling is only listed on the $18 Standard plan Call recording and video features are listed on the $23 Pro plan The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks
Our verdict	Microsoft Teams combines private and group chat, organized channels, audio and video meetings, cloud-based calling and voicemail, file sharing, collaborative editing, guest access, and workflow tools. It fits solo users, small businesses,… Read the review →	Broadvoice Cloud PBX is a cloud-based business phone system for organizations that want professional calling without on-site phone hardware. Its controls suit small businesses through enterprise teams that need extensions, multi-level auto… Read the review →

Strengths and trade-offs

• Microsoft Teams — where it wins

  • Free plan covers chat, video calls, file sharing, and collaboration
  • Teams Phone Standard offers cloud calling, voicemail, and a 99.999% uptime SLA
  • Works across web, desktop, mobile, Linux, and 250 integrations

  Where it doesn't

  • Teams Free is primarily positioned for personal use
  • Phone features are split across separate Teams Phone plans
  • Broad collaboration features may exceed a calling-only requirement

• Broadvoice Cloud PBX — where it wins

  • Multi-level attendants, custom routing, queues, and ring groups
  • Schedules can route calls by time, department, priority, or availability
  • Metered plan starts at $10 per user per month

  Where it doesn't

  • Unlimited calling is only listed on the $18 Standard plan
  • Call recording and video features are listed on the $23 Pro plan
  • The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks

• Microsoft Teams8.9/10 · Free plan

  A Microsoft-centered collaboration suite that adds cloud calling across business plans.

  Try Microsoft TeamsFull verdict →
• Broadvoice Cloud PBX8.7/10 · Paid

  A budget-conscious cloud PBX with core routing tools and tiered calling options.

  Visit BroadvoiceFull verdict →