3CX vs Microsoft Teams

3CX9.3Visit Microsoft Teams8.9Visit

Higher score 3CX #2 in Cloud PBX Software 9.3/10 Free plan Free plan✓ 1 of 3 features Visit 3CX

vs

Microsoft Teams #6 in Cloud PBX Software 8.9/10 Free plan Free plan✓ 0 of 3 features Try Microsoft Teams

• 3CX fits best

  Teams choosing between cloud and self-hosted PBX

• Microsoft Teams fits best

  Microsoft-centric teams adding cloud calling to

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Side by side

Feature	3CX 9.3/10 Visit ↗	Microsoft Teams 8.9/10 Visit ↗
At a glance
Editor score	9.3	8.9
Ranking	#2 in Cloud PBX Software	#6 in Cloud PBX Software
Best for	Teams choosing between cloud and self-hosted PBX	Microsoft-centric teams adding cloud calling to
Pricing model	Free plan + paid	Free plan + paid
Starting price	$300/yr	—
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Community, Docs	Phone, Docs, Community
Integrations	10 integrations	250+ integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features 3CX 1/3 · Microsoft Teams 0/3
Auto attendant	✓ (best)	Not checked yet
Call recording	Not checked yet	Not checked yet
Call queues	Not checked yet	Not checked yet
Specs
Number types	Not checked yet	Not checked yet
Supported endpoints	Not checked yet	Not checked yet
Extensions included	Not checked yet	Not checked yet
Our review
Pros	Cloud and self-hosted deployment options Visual call-flow tools, queues, and call routing Web, desktop, mobile, CRM, and messaging support	Free plan covers chat, video calls, file sharing, and collaboration Teams Phone Standard offers cloud calling, voicemail, and a 99.999% uptime SLA Works across web, desktop, mobile, Linux, and 250 integrations
Cons	Free plan is limited to 4 simultaneous calls Paid Basic plan is capped at 8 simultaneous calls Pro and AI plan prices are not specified here	Teams Free is primarily positioned for personal use Phone features are split across separate Teams Phone plans Broad collaboration features may exceed a calling-only requirement
Our verdict	3CX is a business communications platform centered on an IP phone system, aimed at organizations that want calling, messaging, and contact-center functions in one system. It supports cloud and self-hosted deployments, with web, Windows,… Read the review →	Microsoft Teams combines private and group chat, organized channels, audio and video meetings, cloud-based calling and voicemail, file sharing, collaborative editing, guest access, and workflow tools. It fits solo users, small businesses,… Read the review →

Strengths and trade-offs

• 3CX — where it wins

  • Cloud and self-hosted deployment options
  • Visual call-flow tools, queues, and call routing
  • Web, desktop, mobile, CRM, and messaging support

  Where it doesn't

  • Free plan is limited to 4 simultaneous calls
  • Paid Basic plan is capped at 8 simultaneous calls
  • Pro and AI plan prices are not specified here

• Microsoft Teams — where it wins

  • Free plan covers chat, video calls, file sharing, and collaboration
  • Teams Phone Standard offers cloud calling, voicemail, and a 99.999% uptime SLA
  • Works across web, desktop, mobile, Linux, and 250 integrations

  Where it doesn't

  • Teams Free is primarily positioned for personal use
  • Phone features are split across separate Teams Phone plans
  • Broad collaboration features may exceed a calling-only requirement

• 3CX9.3/10 · Free plan

  Flexible PBX deployment with visual call flows, messaging, and CRM integrations.

  Visit 3CXFull verdict →
• Microsoft Teams8.9/10 · Free plan

  A Microsoft-centered collaboration suite that adds cloud calling across business plans.

  Try Microsoft TeamsFull verdict →