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Head-to-head · Cloud PBX Software

Broadvoice Cloud PBX vs Nextiva

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Broadvoice Cloud PBX #7 in Cloud PBX Software 8.7/10 Paid ✓ 1 of 3 features Visit Broadvoice
Nextiva #8 in Cloud PBX Software 8.6/10 Paid ✓ 1 of 3 features Visit Nextiva

Broadvoice Cloud PBX leads on 1 check, Nextiva on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBroadvoice Cloud PBX · 8.7/10
  • Lowest starting priceBroadvoice Cloud PBX · $10/user/mo

Broadvoice Cloud PBX scores higher on our rubric for cloud pbx software: 8.7 against 8.6 out of 10; our editors rank them #7 and #8.

Broadvoice Cloud PBX is cheaper to start at $10/user/mo against $15/user/mo.

Broadvoice Cloud PBX is the better fit for budget-conscious teams needing standard PBX controls. Nextiva is the better fit for growing teams needing calling and analytics.

  • Broadvoice Cloud PBX fits best

    Budget-conscious teams needing standard PBX controls

  • Nextiva fits best

    Growing teams needing calling and analytics

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Side by side

Feature Broadvoice Cloud PBX 8.7/10 Visit ↗ Nextiva 8.6/10 Visit ↗
At a glance
Editor score 8.7 8.6
Ranking #7 in Cloud PBX Software #8 in Cloud PBX Software
Best for Budget-conscious teams needing standard PBX controls Growing teams needing calling and analytics
Pricing model Paid Paid
Starting price $10/user/mo (best) $15/user/mo
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Tickets, Live chat, Docs Phone, Live chat, Docs · 24/7
Compliance SOC 2, HIPAA SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML
Integrations 50+ integrations 32+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Broadvoice Cloud PBX 1/3 · Nextiva 1/3
Auto attendant ✓ ✓
Call recording Not checked yet Not checked yet
Call queues Not checked yet Not checked yet
Specs
Number types Not checked yet Not checked yet
Supported endpoints Not checked yet Not checked yet
Extensions included Not checked yet Not checked yet
Our review
Pros
  • Multi-level attendants, custom routing, queues, and ring groups
  • Schedules can route calls by time, department, priority, or availability
  • Metered plan starts at $10 per user per month
  • Visual call flows, auto attendant, IVR, queues, and custom routing
  • Desktop, mobile, and browser apps with calling, SMS, and video
  • 32 integrations plus transcription, analytics, and custom reports
Cons
  • Unlimited calling is only listed on the $18 Standard plan
  • Call recording and video features are listed on the $23 Pro plan
  • The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks
  • Scale costs $75 per user per month
  • Advanced contact-center features are concentrated in higher tiers
  • The broad feature set may exceed the needs of simple phone deployments
Our verdict

Broadvoice Cloud PBX is a cloud-based business phone system for organizations that want professional calling without on-site phone hardware. Its controls suit small businesses through enterprise teams that need extensions, multi-level auto…

Read the review →

Nextiva is a cloud-based business communications platform for small businesses, mid-market organizations, and enterprises. Its PBX offering combines inbound and outbound calling with business SMS and MMS, video meetings, team chat, call…

Read the review →
  1. Broadvoice Cloud PBXCloud PBX Software 8.7Paid
  2. NextivaCloud PBX Software 8.6Paid

Strengths and trade-offs

  • Broadvoice Cloud PBX — where it wins

    • Multi-level attendants, custom routing, queues, and ring groups
    • Schedules can route calls by time, department, priority, or availability
    • Metered plan starts at $10 per user per month

    Where it doesn't

    • Unlimited calling is only listed on the $18 Standard plan
    • Call recording and video features are listed on the $23 Pro plan
    • The named integrations span Salesforce, Microsoft Teams, Zapier, and webhooks

  • Nextiva — where it wins

    • Visual call flows, auto attendant, IVR, queues, and custom routing
    • Desktop, mobile, and browser apps with calling, SMS, and video
    • 32 integrations plus transcription, analytics, and custom reports

    Where it doesn't

    • Scale costs $75 per user per month
    • Advanced contact-center features are concentrated in higher tiers
    • The broad feature set may exceed the needs of simple phone deployments

More comparisons

All cloud PBX software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update