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Head-to-head · Cannabis CRM Software

Outfield vs Springbig

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Outfield #3 in Cannabis CRM Software 7.5/10 Pricing on request · 30-day trial ✓ 0 of 7 features Visit Outfield
Springbig #8 in Cannabis CRM Software 6.8/10 Pricing on request ✓ 5 of 7 features Visit Springbig

Outfield leads on 0 checks, Springbig on 5, and 1 is even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreOutfield · 7.5/10
  • Most featuresSpringbig · 5 of 7

Outfield scores higher on our rubric for cannabis crm software: 7.5 against 6.8 out of 10; our editors rank them #3 and #8.

Springbig offers patient profiles; Outfield doesn't publish it. Springbig offers loyalty programs; Outfield doesn't publish it. Springbig offers sms marketing; Outfield doesn't publish it. Springbig offers email marketing; Outfield doesn't publish it. Springbig offers pos integrations; Outfield doesn't publish it.

Outfield is the better fit for field sales teams managing cannabis accounts. Springbig is the better fit for multi-channel dispensary engagement teams.

  • Outfield fits best

    Field sales teams managing cannabis accounts

  • Springbig fits best

    Multi-channel dispensary engagement teams

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature Outfield 7.5/10 Visit ↗ Springbig 6.8/10 Visit ↗
At a glance
Editor score 7.5 6.8
Ranking #3 in Cannabis CRM Software #8 in Cannabis CRM Software
Best for Field sales teams managing cannabis accounts Multi-channel dispensary engagement teams
Pricing model Paid Paid
Starting price Not published Not published
Free plan — Not published
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Tickets, Docs Email, Phone
Compliance SOC 2, ISO 27001, GDPR, PCI DSS, 2FA GDPR
Integrations 5,000+ integrations 19 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Outfield 0/7 · Springbig 5/7
Patient profiles Not published ✓ (best)
Loyalty programs Not published ✓ (best)
SMS marketing Not published ✓ (best)
Email marketing Not published ✓ (best)
Wholesale workflows Not published Not published
POS integrations Not published ✓ (best)
Multi-location support Not published Not published
Our review
Pros
  • Offline iOS and Android workflows support field activity without connectivity.
  • Territory mapping, route optimization and visit tracking support account coverage.
  • Connects with Salesforce, HubSpot, NetSuite and 5,000 integrations.
  • Combines SMS/MMS, email, push, loyalty and journey automation
  • Segments audiences by purchase behavior and customer data
  • Connects loyalty with POS and e-commerce systems
Cons
  • Paid pricing requires contacting sales rather than showing published amounts.
  • There is no free plan for ongoing use.
  • Success Commission costs scale with percent-to-goal performance.
  • Pricing requires a sales conversation
  • Push notifications depend on branded native apps
  • Profiles target retail members, not clinical patients
Our verdict

Outfield is a mobile-first CRM for outside sales teams managing accounts in the field. Representatives can maintain account, contact, deal and pipeline records, check in to visits, capture leads and orders, plan routes, and work with…

Read the review →

Springbig is a customer relationship, loyalty, and marketing platform for cannabis dispensaries and brands. It combines SMS and MMS campaigns, templated email, push notifications through branded native apps, behavioral automations, journey…

Read the review →
  1. OutfieldCannabis CRM Software 7.5Pricing on request · 30-day trial
  2. SpringbigCannabis CRM Software 6.8Pricing on request

Strengths and trade-offs

  • Outfield — where it wins

    • Offline iOS and Android workflows support field activity without connectivity.
    • Territory mapping, route optimization and visit tracking support account coverage.
    • Connects with Salesforce, HubSpot, NetSuite and 5,000 integrations.

    Where it doesn't

    • Paid pricing requires contacting sales rather than showing published amounts.
    • There is no free plan for ongoing use.
    • Success Commission costs scale with percent-to-goal performance.

  • Springbig — where it wins

    • Combines SMS/MMS, email, push, loyalty and journey automation
    • Segments audiences by purchase behavior and customer data
    • Connects loyalty with POS and e-commerce systems

    Where it doesn't

    • Pricing requires a sales conversation
    • Push notifications depend on branded native apps
    • Profiles target retail members, not clinical patients
  • Outfield7.5/10 · Pricing on request · 30-day trial

    Outfield combines cannabis account, territory, route, visit and order workflows in one CRM.

    Visit OutfieldFull verdict →
  • Springbig6.8/10 · Pricing on request

    A channel-rich cannabis CRM for dispensary loyalty, messaging and automated journeys.

    Visit SpringbigFull verdict →

More comparisons

All cannabis CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update