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Head-to-head · Cannabis CRM Software

Dutchie vs Springbig

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Dutchie #2 in Cannabis CRM Software 8.8/10 Pricing on request ✓ 0 of 7 features Visit Dutchie
Springbig #7 in Cannabis CRM Software 7.7/10 Pricing on request ✓ 5 of 7 features Visit Springbig

Dutchie leads on 0 checks, Springbig on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDutchie · 8.8/10
  • Most featuresSpringbig · 5 of 7

Dutchie scores higher on our rubric for cannabis crm software: 8.8 against 7.7 out of 10; our editors rank them #2 and #7.

Dutchie is the better fit for operators wanting CRM inside broad dispensary POS. Springbig is the better fit for multi-channel dispensary engagement teams.

  • Dutchie fits best

    Operators wanting CRM inside broad dispensary POS

  • Springbig fits best

    Multi-channel dispensary engagement teams

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Side by side

Feature Dutchie 8.8/10 Visit ↗ Springbig 7.7/10 Visit ↗
At a glance
Editor score 8.8 7.7
Ranking #2 in Cannabis CRM Software #7 in Cannabis CRM Software
Best for Operators wanting CRM inside broad dispensary POS Multi-channel dispensary engagement teams
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Tickets Email, Phone
Compliance SOC 2 GDPR
Integrations 100+ integrations 19 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Dutchie 0/7 · Springbig 5/7
Patient profiles Not checked yet ✓ (best)
Loyalty programs Not checked yet ✓ (best)
SMS marketing Not checked yet ✓ (best)
Email marketing Not checked yet ✓ (best)
Wholesale workflows Not checked yet Not checked yet
POS integrations Not checked yet ✓ (best)
Multi-location support Not checked yet Not checked yet
Our review
Pros
  • Combines POS, loyalty, marketing, ecommerce, and payments
  • Tracks plants, batches, formulations, inventory, and wholesale fulfillment
  • Connects with Metrc, BioTrack, QuickBooks, Leafly, and 100 integrations
  • Combines SMS/MMS, email, push, loyalty and journey automation
  • Segments audiences by purchase behavior and customer data
  • Connects loyalty with POS and e-commerce systems
Cons
  • Pricing is handled through a sales contact
  • CRM is less marketing-specialized than Alpine IQ
  • Support is provided through ticket submissions
  • Pricing requires a sales conversation
  • Push notifications depend on branded native apps
  • Profiles target retail members, not clinical patients
Our verdict

Dutchie is a cloud and mobile software platform for cannabis retailers, cultivators, manufacturers, brands, and distributors. Its retail workspace combines dispensary point of sale with inventory, online ordering, ecommerce, payments,…

Read the review →

Springbig is a customer relationship, loyalty, and marketing platform for cannabis dispensaries and brands. It combines SMS and MMS campaigns, templated email, push notifications through branded native apps, behavioral automations, journey…

Read the review →
  1. DutchieCannabis CRM Software 8.8Pricing on request
  2. SpringbigCannabis CRM Software 7.7Pricing on request

Strengths and trade-offs

  • Dutchie — where it wins

    • Combines POS, loyalty, marketing, ecommerce, and payments
    • Tracks plants, batches, formulations, inventory, and wholesale fulfillment
    • Connects with Metrc, BioTrack, QuickBooks, Leafly, and 100 integrations

    Where it doesn't

    • Pricing is handled through a sales contact
    • CRM is less marketing-specialized than Alpine IQ
    • Support is provided through ticket submissions

  • Springbig — where it wins

    • Combines SMS/MMS, email, push, loyalty and journey automation
    • Segments audiences by purchase behavior and customer data
    • Connects loyalty with POS and e-commerce systems

    Where it doesn't

    • Pricing requires a sales conversation
    • Push notifications depend on branded native apps
    • Profiles target retail members, not clinical patients
  • Dutchie8.8/10 · Pricing on request

    A broad cannabis operations platform that puts CRM alongside POS, commerce, and traceability.

    Visit DutchieFull verdict →
  • Springbig7.7/10 · Pricing on request

    A channel-rich cannabis CRM for dispensary loyalty, messaging and automated journeys.

    Visit SpringbigFull verdict →

More comparisons

All cannabis CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update