Head-to-head · Small Business CRM
Odoo CRM vs Bigin by Zoho CRM
Odoo CRM leads on 0 checks, Bigin by Zoho CRM on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreOdoo CRM · 9.0/10
- Free planboth
- Free trialonly Bigin by Zoho CRM
Odoo CRM scores higher on our rubric for small business crm: 9.0 against 8.7 out of 10; our editors rank them #5 and #8.
Odoo CRM is the better fit for businesses wanting CRM within a wider app suite. Bigin by Zoho CRM is the better fit for small teams needing low-cost sales basics and AI.
- Odoo CRM fits best
Businesses wanting CRM within a wider app suite
- Bigin by Zoho CRM fits best
Small teams needing low-cost sales basics and AI
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Side by side
| Feature | Odoo CRM 9.0/10 Visit ↗ | Bigin by Zoho CRM 8.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.0 | 8.7 |
| Ranking | #5 in Small Business CRM | #8 in Small Business CRM |
| Best for | Businesses wanting CRM within a wider app suite | Small teams needing low-cost sales basics and AI |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | — | $7/user/mo |
| Free plan | ✓ | ✓ |
| Free trial | — | 15 days |
| Deployment | Cloud, Self-hosted, Mobile | Cloud, Desktop, Mobile |
| Platforms | Web, iOS, Android | Web, macOS, iOS, Android |
| Support | Email, Community, Docs | Phone, Email, Live chat |
| Integrations | 8 integrations | 19 integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Small business |
| Features Odoo CRM 0/4 · Bigin by Zoho CRM 0/4 | ||
| Workflow automation | Not checked yet | Not checked yet |
| Email marketing | Not checked yet | Not checked yet |
| Lead scoring | Not checked yet | Not checked yet |
| Sales forecasting | Not checked yet | Not checked yet |
| Specs | ||
| Sales pipelines | Not checked yet | Not checked yet |
| Contact limit | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Odoo CRM brings lead management, configurable sales pipelines, scheduled activities, and opportunity reporting into Odoo’s wider business software suite. It suits businesses that want CRM alongside other connected apps, from solo… Read the review → |
Bigin by Zoho CRM is a customer relationship management product for small businesses that want to organize contacts, companies, deals and activities around sales pipelines. It suits teams moving beyond spreadsheets that need core sales… Read the review → |
Strengths and trade-offs
Odoo CRM — where it wins
- Capture leads from email, forms, website visitors, and other sources
- Configurable pipelines, lead scoring, and sales reporting
- Connect CRM with sales, inventory, and marketing apps
Where it doesn't
- The free plan is limited to one app
- Advanced hosting and customization require the Custom plan
- General-purpose CRM, not tailored to insurance workflows
Bigin by Zoho CRM — where it wins
- Free tier includes a pipeline, built-in phone and mobile apps
- Annual Express adds team pipelines, email and WhatsApp integration
- Premier and Bigin 360 include AI features and advanced automation
Where it doesn't
- Free is limited to one pipeline, 500 records and three automations
- AI features start with Premier, at $12 per user monthly billed annually
- 24/7 support is not offered
- Odoo CRM9.0/10 · Free plan
A flexible CRM that connects lead and pipeline work with Odoo’s wider app suite.
Visit Odoo CRMFull verdict → - Bigin by Zoho CRM8.7/10 · Free plan · 15-day trial
A low-cost CRM with a free tier, customizable pipelines, automation and mobile apps.
Visit BiginFull verdict →
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All small business CRM comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update