Head-to-head · Small Business CRM
Odoo CRM vs Vtiger CRM
Odoo CRM leads on 0 checks, Vtiger CRM on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreOdoo CRM · 9.0/10
- Free planboth
Odoo CRM scores higher on our rubric for small business crm: 9.0 against 8.8 out of 10; our editors rank them #5 and #7.
Odoo CRM is the better fit for businesses wanting CRM within a wider app suite. Vtiger CRM is the better fit for small firms wanting CRM plus service workflows.
- Odoo CRM fits best
Businesses wanting CRM within a wider app suite
- Vtiger CRM fits best
Small firms wanting CRM plus service workflows
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Side by side
| Feature | Odoo CRM 9.0/10 Visit ↗ | Vtiger CRM 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.0 | 8.8 |
| Ranking | #5 in Small Business CRM | #7 in Small Business CRM |
| Best for | Businesses wanting CRM within a wider app suite | Small firms wanting CRM plus service workflows |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | — | $12/user/mo |
| Free plan | ✓ | ✓ |
| Free trial | — | — |
| Deployment | Cloud, Self-hosted, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Support | Email, Community, Docs | Email, Live chat · 24/7 |
| Integrations | 8 integrations | 500+ integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Odoo CRM 0/4 · Vtiger CRM 0/4 | ||
| Workflow automation | Not checked yet | Not checked yet |
| Email marketing | Not checked yet | Not checked yet |
| Lead scoring | Not checked yet | Not checked yet |
| Sales forecasting | Not checked yet | Not checked yet |
| Specs | ||
| Sales pipelines | Not checked yet | Not checked yet |
| Contact limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Odoo CRM brings lead management, configurable sales pipelines, scheduled activities, and opportunity reporting into Odoo’s wider business software suite. It suits businesses that want CRM alongside other connected apps, from solo… Read the review → |
Vtiger CRM brings sales, marketing, help desk, project, and inventory workflows into a cloud-based customer relationship management platform. Its lead and contact management, visual deal pipelines, email synchronization, campaigns, support… Read the review → |
Strengths and trade-offs
Odoo CRM — where it wins
- Capture leads from email, forms, website visitors, and other sources
- Configurable pipelines, lead scoring, and sales reporting
- Connect CRM with sales, inventory, and marketing apps
Where it doesn't
- The free plan is limited to one app
- Advanced hosting and customization require the Custom plan
- General-purpose CRM, not tailored to insurance workflows
Vtiger CRM — where it wins
- Free plan includes lead and contact management, deal Kanban, and mobile apps
- Paid tiers add marketing automation, portals, forecasting, and service workflows
- Connects with Gmail, Outlook, WhatsApp, QuickBooks, and 500 integrations
Where it doesn't
- The free plan is limited to 3 GB of storage
- Advanced sales and marketing automation starts at $12 per user monthly, billed annually
- Pricing spans multiple tiers, so choosing features may take comparison
- Odoo CRM9.0/10 · Free plan
A flexible CRM that connects lead and pipeline work with Odoo’s wider app suite.
Visit Odoo CRMFull verdict → - Vtiger CRM8.8/10 · Free plan
A broad CRM that combines sales, marketing, and service workflows with a free plan.
Visit VtigerFull verdict →
More comparisons
All small business CRM comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update