monday CRM vs Close

monday CRM8.8Visit Close8.6Visit

Higher score monday CRM #5 in Pipeline Management 8.8/10 14-day trial Free trial✓ 0 of 4 features Visit monday CRM

vs

Close #7 in Pipeline Management 8.6/10 14-day trial Free trial✓ 0 of 4 features Visit Close

• monday CRM fits best

  Teams wanting configurable pipelines and no-code automation

• Close fits best

  Sales teams centered on calling, SMS, and follow-up

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	monday CRM 8.8/10 Visit ↗	Close 8.6/10 Visit ↗
At a glance
Editor score	8.8	8.6
Ranking	#5 in Pipeline Management	#7 in Pipeline Management
Best for	Teams wanting configurable pipelines and no-code automation	Sales teams centered on calling, SMS, and follow-up
Pricing model	Paid	Paid
Starting price	$12/seat/mo	$9/user/mo (best)
Free plan	—	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Money-back guarantee	30 days	30 days
Deployment	Cloud, Mobile	Cloud, Desktop, Mobile
Platforms	Web, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Live chat, Community, Docs · 24/7	Email, Phone, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA	SOC 2, GDPR, 2FA
Integrations	200+ integrations	100+ integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market
Features monday CRM 0/4 · Close 0/4
Workflow automation	Not checked yet	Not checked yet
Custom stages	Not checked yet	Not checked yet
Pipeline reporting	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Pipelines	Not checked yet	Not checked yet
Pipeline views	Not checked yet	Not checked yet
Our review
Pros	Configurable deal stages with dashboards and sales forecasting Two-way Gmail and Outlook sync plus email tracking No-code workflow automations and AI-assisted sales tasks	Opportunity pipelines sit alongside built-in calling and SMS. Workflows can combine email, calls, SMS and task steps. Email sync, activity timelines and mobile apps support day-to-day selling.
Cons	No free plan after the 14-day trial Basic lacks custom automations, email sequences, and AI features Advanced permissions, security, and HIPAA compliance require Ultimate	There is no free plan; paid plans start at $9 per user monthly with annual billing. The Solo plan limits users to 10,000 leads and three connected email accounts. Telephony usage and AI credits may be billed separately.
Our verdict	monday CRM is a cloud-based customer relationship management platform for revenue teams organizing leads, accounts, contacts, deals, communications, tasks, and reporting. Its configurable workspace is suited to teams that want to shape… Read the review →	Close brings lead and contact management, opportunity pipelines and sales communication into one CRM. Its built-in calling and SMS, two-way email sync, forms, reporting and activity timelines make it a fit for founders, solo… Read the review →

Strengths and trade-offs

• monday CRM — where it wins

  • Configurable deal stages with dashboards and sales forecasting
  • Two-way Gmail and Outlook sync plus email tracking
  • No-code workflow automations and AI-assisted sales tasks

  Where it doesn't

  • No free plan after the 14-day trial
  • Basic lacks custom automations, email sequences, and AI features
  • Advanced permissions, security, and HIPAA compliance require Ultimate

• Close — where it wins

  • Opportunity pipelines sit alongside built-in calling and SMS.
  • Workflows can combine email, calls, SMS and task steps.
  • Email sync, activity timelines and mobile apps support day-to-day selling.

  Where it doesn't

  • There is no free plan; paid plans start at $9 per user monthly with annual billing.
  • The Solo plan limits users to 10,000 leads and three connected email accounts.
  • Telephony usage and AI credits may be billed separately.

• monday CRM8.8/10 · 14-day trial

  A pipeline-focused CRM with email sync, no-code automations, forecasting, and AI features.

  Visit monday CRMFull verdict →
• Close8.6/10 · 14-day trial

  A pipeline CRM built around calling, SMS and structured sales follow-up.

  Visit CloseFull verdict →