Head-to-head · Pipeline Management
Pipedrive vs Close
Pipedrive leads on 0 checks, Close on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scorePipedrive · 9.3/10
- Free trialboth
Pipedrive scores higher on our rubric for pipeline management: 9.3 against 8.6 out of 10; our editors rank them #1 and #7.
Pipedrive is the better fit for teams wanting a focused visual sales pipeline. Close is the better fit for sales teams centered on calling, SMS, and follow-up.
- Pipedrive fits best
Teams wanting a focused visual sales pipeline
- Close fits best
Sales teams centered on calling, SMS, and follow-up
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Side by side
| Feature | Pipedrive 9.3/10 Visit ↗ | Close 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.3 | 8.6 |
| Ranking | #1 in Pipeline Management | #7 in Pipeline Management |
| Best for | Teams wanting a focused visual sales pipeline | Sales teams centered on calling, SMS, and follow-up |
| Pricing model | Paid | Paid |
| Starting price | — | $9/user/mo |
| Free plan | — | — |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Mobile | Cloud, Desktop, Mobile |
| Platforms | Web, iOS, Android | Web, Windows, macOS, iOS, Android |
| Support | Email, Live chat, Phone · 24/7 | Email, Phone, Community, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, 2FA, SSO/SAML | SOC 2, GDPR, 2FA |
| Integrations | 500+ integrations | 100+ integrations |
| Built for | Small business, Mid-market | Solo, Small business, Mid-market |
| Features Pipedrive 0/4 · Close 0/4 | ||
| Workflow automation | Not checked yet | Not checked yet |
| Custom stages | Not checked yet | Not checked yet |
| Pipeline reporting | Not checked yet | Not checked yet |
| Mobile apps | Not checked yet | Not checked yet |
| Specs | ||
| Pipelines | Not checked yet | Not checked yet |
| Pipeline views | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Pipedrive is a web-based CRM for sales teams and small to medium-sized businesses. Its central view is a visual pipeline, with lead, contact, deal and activity management gathered around sales work. Teams can also use reporting and… Read the review → |
Close brings lead and contact management, opportunity pipelines and sales communication into one CRM. Its built-in calling and SMS, two-way email sync, forms, reporting and activity timelines make it a fit for founders, solo… Read the review → |
Strengths and trade-offs
Pipedrive — where it wins
- Kanban-style pipelines organize leads, contacts and deals.
- Growth adds email sync, automation and forecast reports.
- More than 500 integrations connect it with other tools.
Where it doesn't
- There is no free plan; access starts with a paid plan.
- Lead generation, routing and e-signatures are Premium features.
- Advanced security rules and sandbox testing are limited to Ultimate.
Close — where it wins
- Opportunity pipelines sit alongside built-in calling and SMS.
- Workflows can combine email, calls, SMS and task steps.
- Email sync, activity timelines and mobile apps support day-to-day selling.
Where it doesn't
- There is no free plan; paid plans start at $9 per user monthly with annual billing.
- The Solo plan limits users to 10,000 leads and three connected email accounts.
- Telephony usage and AI credits may be billed separately.
- Pipedrive9.3/10 · 14-day trial
A pipeline-focused CRM with automation, forecasting, AI tools and 500+ integrations.
Visit PipedriveFull verdict → - Close8.6/10 · 14-day trial
A pipeline CRM built around calling, SMS and structured sales follow-up.
Visit CloseFull verdict →
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All pipeline management comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







