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Head-to-head · Pipeline Management

Salesforce Sales Cloud vs Close

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Salesforce Sales Cloud #4 in Pipeline Management 9.0/10 Free plan · 30-day trial Free planFree trial✓ 0 of 4 features Visit Salesforce
Close #7 in Pipeline Management 8.6/10 14-day trial Free trial✓ 0 of 4 features Visit Close

Salesforce Sales Cloud leads on 1 check, Close on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Sales Cloud · 9.0/10
  • Lowest starting priceClose · $9/user/mo
  • Free planonly Salesforce Sales Cloud
  • Free trialboth

Salesforce Sales Cloud scores higher on our rubric for pipeline management: 9.0 against 8.6 out of 10; our editors rank them #4 and #7.

Salesforce Sales Cloud offers free plan; Close doesn't. Close is cheaper to start at $9/user/mo against $25/user/mo.

Salesforce Sales Cloud is the better fit for sales teams needing a CRM that can scale. Close is the better fit for sales teams centered on calling, SMS, and follow-up.

  • Salesforce Sales Cloud fits best

    Sales teams needing a CRM that can scale

  • Close fits best

    Sales teams centered on calling, SMS, and follow-up

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Salesforce Sales Cloud 9.0/10 Visit ↗ Close 8.6/10 Visit ↗
At a glance
Editor score 9.0 8.6
Ranking #4 in Pipeline Management #7 in Pipeline Management
Best for Sales teams needing a CRM that can scale Sales teams centered on calling, SMS, and follow-up
Pricing model Free plan + paid Paid
Starting price $25/user/mo $9/user/mo (best)
Free plan ✓ (best) —
Free trial 30 days 14 days
Free trial length 30 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud, Desktop, Mobile
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Community, Docs · 24/7 Email, Phone, Community, Docs
Integrations 10 integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features Salesforce Sales Cloud 0/4 · Close 0/4
Workflow automation Not checked yet Not checked yet
Custom stages Not checked yet Not checked yet
Pipeline reporting Not checked yet Not checked yet
Mobile apps Not checked yet Not checked yet
Specs
Pipelines Not checked yet Not checked yet
Pipeline views Not checked yet Not checked yet
Our review
Pros
  • Manages leads, accounts, contacts, and opportunities in one system
  • Combines forecasting, reporting, activity capture, and AI prioritization
  • Offers web, iOS, Android, API, and integrations including Gmail and Slack
  • Opportunity pipelines sit alongside built-in calling and SMS.
  • Workflows can combine email, calls, SMS and task steps.
  • Email sync, activity timelines and mobile apps support day-to-day selling.
Cons
  • Advanced annual plans rise to $550 per user per month
  • Pro Suite and higher listed plans are billed annually
  • The broad feature set may exceed the needs of teams seeking only pipeline tracking
  • There is no free plan; paid plans start at $9 per user monthly with annual billing.
  • The Solo plan limits users to 10,000 leads and three connected email accounts.
  • Telephony usage and AI credits may be billed separately.
Our verdict

Salesforce Sales Cloud, presented on the current official site as Agentforce Sales, is a cloud CRM for sales organizations managing leads, accounts, contacts, opportunities, and pipeline activity. It suits small businesses through…

Read the review →

Close brings lead and contact management, opportunity pipelines and sales communication into one CRM. Its built-in calling and SMS, two-way email sync, forms, reporting and activity timelines make it a fit for founders, solo…

Read the review →
  1. Salesforce Sales CloudPipeline Management 9.0Free plan · 30-day trial
  2. ClosePipeline Management 8.614-day trial

Strengths and trade-offs

  • Salesforce Sales Cloud — where it wins

    • Manages leads, accounts, contacts, and opportunities in one system
    • Combines forecasting, reporting, activity capture, and AI prioritization
    • Offers web, iOS, Android, API, and integrations including Gmail and Slack

    Where it doesn't

    • Advanced annual plans rise to $550 per user per month
    • Pro Suite and higher listed plans are billed annually
    • The broad feature set may exceed the needs of teams seeking only pipeline tracking

  • Close — where it wins

    • Opportunity pipelines sit alongside built-in calling and SMS.
    • Workflows can combine email, calls, SMS and task steps.
    • Email sync, activity timelines and mobile apps support day-to-day selling.

    Where it doesn't

    • There is no free plan; paid plans start at $9 per user monthly with annual billing.
    • The Solo plan limits users to 10,000 leads and three connected email accounts.
    • Telephony usage and AI credits may be billed separately.
  • Salesforce Sales Cloud9.0/10 · Free plan · 30-day trial

    A broad sales CRM with a free entry point and paid plans that scale to enterprise features.

    Visit SalesforceFull verdict →
  • Close8.6/10 · 14-day trial

    A pipeline CRM built around calling, SMS and structured sales follow-up.

    Visit CloseFull verdict →

More comparisons

All pipeline management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update