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Head-to-head · Sales Email Tracking Software

Mailsuite vs Right Inbox

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Mailsuite #1 in Sales Email Tracking Software 9.4/10 Free plan Free plan✓ 6 of 6 features Visit Mailsuite
Right Inbox #7 in Sales Email Tracking Software 8.5/10 Free plan Free plan✓ 5 of 6 features Visit Right Inbox

Mailsuite leads on 0 checks, Right Inbox on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMailsuite · 9.4/10
  • Free planboth
  • Most featuresMailsuite · 6 of 6

Mailsuite scores higher on our rubric for sales email tracking software: 9.4 against 8.5 out of 10; our editors rank them #1 and #7.

On email client support, Mailsuite gives you Gmail_and_outlook where Right Inbox offers Gmail.

Mailsuite is the better fit for teams wanting a broad email tracking toolkit. Right Inbox is the better fit for gmail users wanting simple sales automation.

  • Mailsuite fits best

    Teams wanting a broad email tracking toolkit

  • Right Inbox fits best

    Gmail users wanting simple sales automation

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Side by side

Feature Mailsuite 9.4/10 Visit ↗ Right Inbox 8.5/10 Visit ↗
At a glance
Editor score 9.4 8.5
Ranking #1 in Sales Email Tracking Software #7 in Sales Email Tracking Software
Best for Teams wanting a broad email tracking toolkit Gmail users wanting simple sales automation
Pricing model Free plan + paid Free plan + paid
Starting price — $9.95/user/mo
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile, Browser extension Browser extension, Cloud
Platforms Web, iOS, Android, Chrome extension Chrome extension, Web
Integrations 6 integrations 2 integrations
Features Mailsuite 6/6 · Right Inbox 5/6
Open tracking ✓ ✓
Click tracking ✓ ✓
Reply tracking ✓ ✓
Attachment tracking ✓ (best) Not checked yet
Real-time alerts ✓ ✓
CRM synchronization ✓ ✓
Specs
Email client support Gmail_and_outlook Gmail
Our review
Pros
  • Tracks opens, link clicks, replies, and PDF engagement
  • Offers real-time alerts and reminders for unanswered emails
  • Connects Gmail workflows with Salesforce, HubSpot, and other tools
  • Tracks email opens and link clicks, with reply tracking listed in its category specs.
  • Automates follow-up sequences and schedules messages from Gmail.
  • Syncs email threads with supported CRM tools through smart BCC.
Cons
  • Several paid features are Gmail-centered, with a separate Outlook feature set
  • The Free plan keeps only first-open tracking history
  • Mailtrack limits PDF tracking to five documents
  • Works around Gmail rather than serving as a standalone email platform.
  • CRM synchronization depends on tools that support smart BCC.
  • Professional and Team plans cost more per user than the annual entry price.
Our verdict

Mailsuite brings email tracking and document analytics together for teams that send sales emails from Gmail and want more than open notifications. It records opens, link clicks, replies, and PDF interactions, with alerts and follow-up…

Read the review →

Right Inbox is a browser extension that adds sales and productivity features to Gmail. It is designed for salespeople, marketers, recruiters, support teams, and other Gmail users who want visibility into email engagement and follow-up…

Read the review →
  1. MailsuiteSales Email Tracking Software 9.4Free plan
  2. Right InboxSales Email Tracking Software 8.5Free plan

Strengths and trade-offs

  • Mailsuite — where it wins

    • Tracks opens, link clicks, replies, and PDF engagement
    • Offers real-time alerts and reminders for unanswered emails
    • Connects Gmail workflows with Salesforce, HubSpot, and other tools

    Where it doesn't

    • Several paid features are Gmail-centered, with a separate Outlook feature set
    • The Free plan keeps only first-open tracking history
    • Mailtrack limits PDF tracking to five documents

  • Right Inbox — where it wins

    • Tracks email opens and link clicks, with reply tracking listed in its category specs.
    • Automates follow-up sequences and schedules messages from Gmail.
    • Syncs email threads with supported CRM tools through smart BCC.

    Where it doesn't

    • Works around Gmail rather than serving as a standalone email platform.
    • CRM synchronization depends on tools that support smart BCC.
    • Professional and Team plans cost more per user than the annual entry price.

More comparisons

All sales email tracking software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update