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Head-to-head · Sales Email Tracking Software

Boomerang vs Right Inbox

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Boomerang #2 in Sales Email Tracking Software 9.2/10 Free plan · 30-day trial Free planFree trial✓ 5 of 6 features Visit Boomerang
Right Inbox #7 in Sales Email Tracking Software 8.5/10 Free plan Free plan✓ 5 of 6 features Visit Right Inbox

Boomerang leads on 0 checks, Right Inbox on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBoomerang · 9.2/10
  • Free planboth
  • Free trialonly Boomerang

Boomerang scores higher on our rubric for sales email tracking software: 9.2 against 8.5 out of 10; our editors rank them #2 and #7.

On email client support, Boomerang gives you Gmail_and_outlook where Right Inbox offers Gmail.

Boomerang is the better fit for affordable Gmail and Outlook follow-up tracking. Right Inbox is the better fit for gmail users wanting simple sales automation.

  • Boomerang fits best

    Affordable Gmail and Outlook follow-up tracking

  • Right Inbox fits best

    Gmail users wanting simple sales automation

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Side by side

Feature Boomerang 9.2/10 Visit ↗ Right Inbox 8.5/10 Visit ↗
At a glance
Editor score 9.2 8.5
Ranking #2 in Sales Email Tracking Software #7 in Sales Email Tracking Software
Best for Affordable Gmail and Outlook follow-up tracking Gmail users wanting simple sales automation
Pricing model Free plan + paid Free plan + paid
Starting price — $9.95/user/mo
Free plan ✓ ✓
Free trial 30 days —
Deployment Browser extension, Mobile Browser extension, Cloud
Platforms Chrome extension, iOS, Android Chrome extension, Web
Integrations 13 integrations 2 integrations
Features Boomerang 5/6 · Right Inbox 5/6
Open tracking ✓ ✓
Click tracking ✓ ✓
Reply tracking ✓ ✓
Attachment tracking Not checked yet Not checked yet
Real-time alerts ✓ ✓
CRM synchronization ✓ ✓
Specs
Email client support Gmail_and_outlook Gmail
Our review
Pros
  • Tracks opens, clicks, replies, and read receipts on supported plans.
  • Combines scheduled sending, follow-up reminders, and Inbox Pause.
  • Integrates with CRMs, video meetings, Gmail, and Outlook.
  • Tracks email opens and link clicks, with reply tracking listed in its category specs.
  • Automates follow-up sequences and schedules messages from Gmail.
  • Syncs email threads with supported CRM tools through smart BCC.
Cons
  • Basic limits users to 10 message credits per month.
  • Personal supports Gmail; Outlook support is not highlighted on that plan.
  • Premium is a substantial jump to $49.98 per user per month, billed annually.
  • Works around Gmail rather than serving as a standalone email platform.
  • CRM synchronization depends on tools that support smart BCC.
  • Professional and Team plans cost more per user than the annual entry price.
Our verdict

Boomerang is an email productivity and tracking service from Baydin, Inc. It is aimed at people who need to manage email timing and engagement, including sales professionals, support teams, recruiters, and individual users. Gmail and…

Read the review →

Right Inbox is a browser extension that adds sales and productivity features to Gmail. It is designed for salespeople, marketers, recruiters, support teams, and other Gmail users who want visibility into email engagement and follow-up…

Read the review →
  1. BoomerangSales Email Tracking Software 9.2Free plan · 30-day trial
  2. Right InboxSales Email Tracking Software 8.5Free plan

Strengths and trade-offs

  • Boomerang — where it wins

    • Tracks opens, clicks, replies, and read receipts on supported plans.
    • Combines scheduled sending, follow-up reminders, and Inbox Pause.
    • Integrates with CRMs, video meetings, Gmail, and Outlook.

    Where it doesn't

    • Basic limits users to 10 message credits per month.
    • Personal supports Gmail; Outlook support is not highlighted on that plan.
    • Premium is a substantial jump to $49.98 per user per month, billed annually.
  • Right Inbox — where it wins

    • Tracks email opens and link clicks, with reply tracking listed in its category specs.
    • Automates follow-up sequences and schedules messages from Gmail.
    • Syncs email threads with supported CRM tools through smart BCC.

    Where it doesn't

    • Works around Gmail rather than serving as a standalone email platform.
    • CRM synchronization depends on tools that support smart BCC.
    • Professional and Team plans cost more per user than the annual entry price.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update