Head-to-head · Sales Email Tracking Software
Boomerang vs Mailbutler Smart Assistant
Boomerang leads on 0 checks, Mailbutler Smart Assistant on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreBoomerang · 9.2/10
- Free planboth
- Free trialboth
- Most featuresBoomerang · 5 of 6
Boomerang scores higher on our rubric for sales email tracking software: 9.2 against 8.4 out of 10; our editors rank them #2 and #8.
Boomerang is the better fit for affordable Gmail and Outlook follow-up tracking. Mailbutler Smart Assistant is the better fit for cross-platform users wanting AI email assistance.
- Boomerang fits best
Affordable Gmail and Outlook follow-up tracking
- Mailbutler Smart Assistant fits best
Cross-platform users wanting AI email assistance
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Side by side
| Feature | Boomerang 9.2/10 Visit ↗ | Mailbutler Smart Assistant 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.4 |
| Ranking | #2 in Sales Email Tracking Software | #8 in Sales Email Tracking Software |
| Best for | Affordable Gmail and Outlook follow-up tracking | Cross-platform users wanting AI email assistance |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | — | $7/user/mo |
| Free plan | ✓ | ✓ |
| Free trial | 30 days | 14 days |
| Free trial length | 30 days | 14 days |
| Deployment | Browser extension, Mobile | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Chrome extension, iOS, Android | Web, Windows, macOS, Linux, iOS, Android, Chrome extension |
| Integrations | 13 integrations | 5 integrations |
| Features Boomerang 5/6 · Mailbutler Smart Assistant 0/6 | ||
| Open tracking | ✓ (best) | Not checked yet |
| Click tracking | ✓ (best) | Not checked yet |
| Reply tracking | ✓ (best) | Not checked yet |
| Attachment tracking | Not checked yet | Not checked yet |
| Real-time alerts | ✓ (best) | Not checked yet |
| CRM synchronization | ✓ (best) | Not checked yet |
| Specs | ||
| Email client support | Gmail_and_outlook | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Boomerang is an email productivity and tracking service from Baydin, Inc. It is aimed at people who need to manage email timing and engagement, including sales professionals, support teams, recruiters, and individual users. Gmail and… Read the review → |
Mailbutler Smart Assistant adds AI writing and organization tools to email, alongside tracking and follow-up features. It is aimed at people working in Apple Mail, Gmail, or Microsoft Outlook who want to draft replies, summarize messages,… Read the review → |
Strengths and trade-offs
Boomerang — where it wins
- Tracks opens, clicks, replies, and read receipts on supported plans.
- Combines scheduled sending, follow-up reminders, and Inbox Pause.
- Integrates with CRMs, video meetings, Gmail, and Outlook.
Where it doesn't
- Basic limits users to 10 message credits per month.
- Personal supports Gmail; Outlook support is not highlighted on that plan.
- Premium is a substantial jump to $49.98 per user per month, billed annually.
Mailbutler Smart Assistant — where it wins
- Works with Apple Mail, Gmail, and Microsoft Outlook
- Combines email and link tracking with follow-up prioritization
- Smart plan adds AI drafting, summaries, and task detection
Where it doesn't
- AI Smart Assistant requires Smart or Business after a 14-day trial
- Starter includes a visible Mailbutler watermark on sent emails
- CRM tracking data sync is limited to the Business plan
- Boomerang9.2/10 · Free plan · 30-day trial
A follow-up toolkit for Gmail and Outlook, with tracking and scheduling from a free plan.
Visit BoomerangFull verdict → - Mailbutler Smart Assistant8.4/10 · Free plan · 14-day trial
Email tracking and AI assistance across Apple Mail, Gmail, and Outlook.
Visit MailbutlerFull verdict →
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All sales email tracking software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







