AT&T Office@Hand vs Nextiva

AT&T Office@Hand9.1Visit Nextiva8.9Visit

Higher score AT&T Office@Hand #3 in Voip Software 9.1/10 Paid ✓ 5 of 5 features Try AT&T Office@Hand

vs

Nextiva #4 in Voip Software 8.9/10 Paid ✓ 0 of 5 features Visit Nextiva

• AT&T Office@Hand fits best

  Businesses needing broad unified communications

• Nextiva fits best

  Teams wanting calling plus business integrations

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Side by side

Feature	AT&T Office@Hand 9.1/10 Visit ↗	Nextiva 8.9/10 Visit ↗
At a glance
Editor score	9.1	8.9
Ranking	#3 in Voip Software	#4 in Voip Software
Best for	Businesses needing broad unified communications	Teams wanting calling plus business integrations
Pricing model	Paid	Paid
Starting price	$25/user/mo	$15/user/mo (best)
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile, Browser extension
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Docs, Phone	Phone, Live chat, Docs · 24/7
Compliance	SOC 2, GDPR, HIPAA	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML
Integrations	300+ integrations	32+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features AT&T Office@Hand 5/5 · Nextiva 0/5
Local phone numbers	✓ (best)	Not checked yet
Toll-free numbers	✓ (best)	Not checked yet
Call recording	✓ (best)	Not checked yet
Mobile apps	✓ (best)	Not checked yet
Desk phone support	✓ (best)	Not checked yet
Specs
Conference limit	100 participants	Not checked yet
Our review
Pros	Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration Supports web, desktop, mobile, and compatible IP desk phones Connects with 300 integrations, including Microsoft 365 and Salesforce	Auto attendant, IVR, visual call flows, queues, and call routing Core includes voice, SMS, video meetings, screen sharing, and team chat Integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Workspace
Cons	No free plan, with pricing starting at $25 per user per month Standard video conferences support up to 100 participants AI Assistant and AI Receptionist are limited to higher-tier plans	Scale costs $75 per user monthly, well above Core and Engage AI transcription and summaries are listed only with Scale Engage and Scale add distinct features, so plan choice affects capabilities
Our verdict	AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video… Read the review →	Nextiva combines business calling with messaging and collaboration tools for small businesses, mid-market organizations, and enterprises. Teams can handle inbound and outbound calls, business SMS and MMS, video meetings, team chat, and… Read the review →

Strengths and trade-offs

• AT&T Office@Hand — where it wins

  • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
  • Supports web, desktop, mobile, and compatible IP desk phones
  • Connects with 300 integrations, including Microsoft 365 and Salesforce

  Where it doesn't

  • No free plan, with pricing starting at $25 per user per month
  • Standard video conferences support up to 100 participants
  • AI Assistant and AI Receptionist are limited to higher-tier plans

• Nextiva — where it wins

  • Auto attendant, IVR, visual call flows, queues, and call routing
  • Core includes voice, SMS, video meetings, screen sharing, and team chat
  • Integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Workspace

  Where it doesn't

  • Scale costs $75 per user monthly, well above Core and Engage
  • AI transcription and summaries are listed only with Scale
  • Engage and Scale add distinct features, so plan choice affects capabilities

• AT&T Office@Hand9.1/10 · Paid

  A broad unified communications suite with cloud PBX, conferencing, messaging, and desk-phone support.

  Try AT&T Office@HandFull verdict →
• Nextiva8.9/10 · Paid

  A broad business phone system with calling, messaging, and tiered contact-center features.

  Visit NextivaFull verdict →