AT&T Office@Hand vs Switchvox

AT&T Office@Hand9.1Visit SSwitchvox8.5Visit

Higher score AT&T Office@Hand #3 in Voip Software 9.1/10 Paid ✓ 5 of 5 features Try AT&T Office@Hand

vs

S Switchvox #8 in Voip Software 8.5/10 Pricing on request ✓ 1 of 5 features Visit Sangoma

• AT&T Office@Hand fits best

  Businesses needing broad unified communications

• Switchvox fits best

  Organizations needing cloud or self-hosted PBX

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Side by side

Feature	AT&T Office@Hand 9.1/10 Visit ↗	SSwitchvox 8.5/10 Visit ↗
At a glance
Editor score	9.1	8.5
Ranking	#3 in Voip Software	#8 in Voip Software
Best for	Businesses needing broad unified communications	Organizations needing cloud or self-hosted PBX
Pricing model	Paid	Paid
Starting price	$25/user/mo	Pricing on request
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Self-hosted
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Docs, Phone	Docs · 24/7
Integrations	300+ integrations	8 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features AT&T Office@Hand 5/5 · Switchvox 1/5
Local phone numbers	✓ (best)	Not checked yet
Toll-free numbers	✓ (best)	Not checked yet
Call recording	✓	✓
Mobile apps	✓ (best)	Not checked yet
Desk phone support	✓ (best)	Not checked yet
Specs
Conference limit	100 participants	Not checked yet
Our review
Pros	Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration Supports web, desktop, mobile, and compatible IP desk phones Connects with 300 integrations, including Microsoft 365 and Salesforce	Offers IVR, time-based routing, queues and advanced ring strategies Includes recording, monitoring, reporting and call logging Supports desktop and mobile softphones plus CRM integrations
Cons	No free plan, with pricing starting at $25 per user per month Standard video conferences support up to 100 participants AI Assistant and AI Receptionist are limited to higher-tier plans	Pricing requires contacting sales SMS and MMS depend on compatible Sangoma trunking Self-hosted deployments require infrastructure management
Our verdict	AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video… Read the review →	Switchvox is Sangoma Technologies’ business VoIP and unified communications system for organizations that want calling, messaging and contact-center capabilities under one phone system. It is available in cloud, on-premises and virtualized… Read the review →

Strengths and trade-offs

• AT&T Office@Hand — where it wins

  • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
  • Supports web, desktop, mobile, and compatible IP desk phones
  • Connects with 300 integrations, including Microsoft 365 and Salesforce

  Where it doesn't

  • No free plan, with pricing starting at $25 per user per month
  • Standard video conferences support up to 100 participants
  • AI Assistant and AI Receptionist are limited to higher-tier plans

• Switchvox — where it wins

  • Offers IVR, time-based routing, queues and advanced ring strategies
  • Includes recording, monitoring, reporting and call logging
  • Supports desktop and mobile softphones plus CRM integrations

  Where it doesn't

  • Pricing requires contacting sales
  • SMS and MMS depend on compatible Sangoma trunking
  • Self-hosted deployments require infrastructure management

• AT&T Office@Hand9.1/10 · Paid

  A broad unified communications suite with cloud PBX, conferencing, messaging, and desk-phone support.

  Try AT&T Office@HandFull verdict →
• SSwitchvox8.5/10 · Pricing on request

  Switchvox combines PBX, messaging and contact-center tools for organizations managing their phone system.

  Visit SangomaFull verdict →