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Head-to-head · Voip Software

Zoom Phone vs AT&T Office@Hand

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Zoom Phone #1 in Voip Software 9.3/10 Paid ✓ 0 of 5 features Visit Zoom Phone
AT&T Office@Hand #3 in Voip Software 9.1/10 Paid ✓ 5 of 5 features Try AT&T Office@Hand

Zoom Phone leads on 1 check, AT&T Office@Hand on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoom Phone · 9.3/10
  • Lowest starting priceZoom Phone · $10/user/mo
  • Most featuresAT&T Office@Hand · 5 of 5

Zoom Phone scores higher on our rubric for voip software: 9.3 against 9.1 out of 10; our editors rank them #1 and #3.

Zoom Phone is cheaper to start at $10/user/mo against $25/user/mo.

Zoom Phone is the better fit for businesses needing flexible cloud phone plans. AT&T Office@Hand is the better fit for businesses needing broad unified communications.

  • Zoom Phone fits best

    Businesses needing flexible cloud phone plans

  • AT&T Office@Hand fits best

    Businesses needing broad unified communications

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Zoom Phone 9.3/10 Visit ↗ AT&T Office@Hand 9.1/10 Visit ↗
At a glance
Editor score 9.3 9.1
Ranking #1 in Voip Software #3 in Voip Software
Best for Businesses needing flexible cloud phone plans Businesses needing broad unified communications
Pricing model Paid Paid
Starting price $10/user/mo (best) $25/user/mo
Free plan — —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Community, Docs Docs, Phone
Compliance SOC 2, HIPAA SOC 2, GDPR, HIPAA
Integrations 7 integrations 300+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zoom Phone 0/5 · AT&T Office@Hand 5/5
Local phone numbers Not checked yet ✓ (best)
Toll-free numbers Not checked yet ✓ (best)
Call recording Not checked yet ✓ (best)
Mobile apps Not checked yet ✓ (best)
Desk phone support Not checked yet ✓ (best)
Specs
Conference limit Not checked yet 100 participants
Our review
Pros
  • Includes auto attendants, call queues, and automatic call distribution
  • Supports desktop and mobile apps across major operating systems
  • Offers calling plans for North America and 40+ countries and territories
  • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
  • Supports web, desktop, mobile, and compatible IP desk phones
  • Connects with 300 integrations, including Microsoft 365 and Salesforce
Cons
  • There is no free plan
  • The $10 plan uses metered calling
  • Plan pricing varies by country, currency, calling plan, and bundle
  • No free plan, with pricing starting at $25 per user per month
  • Standard video conferences support up to 100 participants
  • AI Assistant and AI Receptionist are limited to higher-tier plans
Our verdict

Zoom Phone is a cloud-based business phone system for organizations that need internet calling, business numbers, routing, voicemail, and administrative controls. Its feature set includes call recording, voicemail transcription,…

Read the review →

AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video…

Read the review →
  1. Zoom PhoneVoip Software 9.3Paid
  2. AT&T Office@HandVoip Software 9.1Paid

Strengths and trade-offs

  • Zoom Phone — where it wins

    • Includes auto attendants, call queues, and automatic call distribution
    • Supports desktop and mobile apps across major operating systems
    • Offers calling plans for North America and 40+ countries and territories

    Where it doesn't

    • There is no free plan
    • The $10 plan uses metered calling
    • Plan pricing varies by country, currency, calling plan, and bundle

  • AT&T Office@Hand — where it wins

    • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
    • Supports web, desktop, mobile, and compatible IP desk phones
    • Connects with 300 integrations, including Microsoft 365 and Salesforce

    Where it doesn't

    • No free plan, with pricing starting at $25 per user per month
    • Standard video conferences support up to 100 participants
    • AI Assistant and AI Receptionist are limited to higher-tier plans

More comparisons

All voip software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update