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Head-to-head · Voip Software

3CX vs AT&T Office@Hand

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score 3CX #2 in Voip Software 9.2/10 Free plan Free plan✓ 0 of 5 features Visit 3CX

3CX leads on 1 check, AT&T Office@Hand on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest score3CX · 9.2/10
  • Free planonly 3CX
  • Most featuresAT&T Office@Hand · 5 of 5

3CX scores higher on our rubric for voip software: 9.2 against 9.1 out of 10; our editors rank them #2 and #3.

3CX offers free plan; AT&T Office@Hand doesn't.

3CX is the better fit for teams wanting flexible PBX deployment. AT&T Office@Hand is the better fit for businesses needing broad unified communications.

  • 3CX fits best

    Teams wanting flexible PBX deployment

  • AT&T Office@Hand fits best

    Businesses needing broad unified communications

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Side by side

Feature 3CX 9.2/10 Visit ↗ AT&T Office@Hand 9.1/10 Visit ↗
At a glance
Editor score 9.2 9.1
Ranking #2 in Voip Software #3 in Voip Software
Best for Teams wanting flexible PBX deployment Businesses needing broad unified communications
Pricing model Free plan + paid Paid
Starting price $300/yr $25/user/mo
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Community, Docs Docs, Phone
Integrations 10 integrations 300+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features 3CX 0/5 · AT&T Office@Hand 5/5
Local phone numbers Not checked yet ✓ (best)
Toll-free numbers Not checked yet ✓ (best)
Call recording Not checked yet ✓ (best)
Mobile apps Not checked yet ✓ (best)
Desk phone support Not checked yet ✓ (best)
Specs
Conference limit Not checked yet 100 participants
Our review
Pros
  • Visual call-flow tools support advanced routing and multi-level menus
  • Cloud and self-hosted deployment options suit different environments
  • Free tier includes core telephony for up to 10 users and 4 calls
  • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
  • Supports web, desktop, mobile, and compatible IP desk phones
  • Connects with 300 integrations, including Microsoft 365 and Salesforce
Cons
  • Basic plan is limited to 8 simultaneous calls
  • Pro and AI plan pricing is not stated here
  • Support channels listed are community and documentation
  • No free plan, with pricing starting at $25 per user per month
  • Standard video conferences support up to 100 participants
  • AI Assistant and AI Receptionist are limited to higher-tier plans
Our verdict

3CX is an IP phone system and business communications platform for organizations that want calling, messaging, and contact-center functions under one system. It suits teams seeking a choice between cloud and self-hosted deployment, with…

Read the review →

AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video…

Read the review →
  1. 3CXVoip Software 9.2Free plan
  2. AT&T Office@HandVoip Software 9.1Paid

Strengths and trade-offs

  • 3CX — where it wins

    • Visual call-flow tools support advanced routing and multi-level menus
    • Cloud and self-hosted deployment options suit different environments
    • Free tier includes core telephony for up to 10 users and 4 calls

    Where it doesn't

    • Basic plan is limited to 8 simultaneous calls
    • Pro and AI plan pricing is not stated here
    • Support channels listed are community and documentation
  • AT&T Office@Hand — where it wins

    • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
    • Supports web, desktop, mobile, and compatible IP desk phones
    • Connects with 300 integrations, including Microsoft 365 and Salesforce

    Where it doesn't

    • No free plan, with pricing starting at $25 per user per month
    • Standard video conferences support up to 100 participants
    • AI Assistant and AI Receptionist are limited to higher-tier plans

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update