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Head-to-head · Voip Software

AT&T Office@Hand vs GoTo Connect

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score AT&T Office@Hand #3 in Voip Software 9.1/10 Paid ✓ 5 of 5 features Try AT&T Office@Hand
GoTo Connect #5 in Voip Software 8.8/10 Pricing on request ✓ 0 of 5 features Visit GoTo Connect

AT&T Office@Hand leads on 0 checks, GoTo Connect on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAT&T Office@Hand · 9.1/10
  • Most featuresAT&T Office@Hand · 5 of 5

AT&T Office@Hand scores higher on our rubric for voip software: 9.1 against 8.8 out of 10; our editors rank them #3 and #5.

AT&T Office@Hand is the better fit for businesses needing broad unified communications. GoTo Connect is the better fit for teams needing configurable cloud calling.

  • AT&T Office@Hand fits best

    Businesses needing broad unified communications

  • GoTo Connect fits best

    Teams needing configurable cloud calling

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Side by side

Feature AT&T Office@Hand 9.1/10 Visit ↗ GoTo Connect 8.8/10 Visit ↗
At a glance
Editor score 9.1 8.8
Ranking #3 in Voip Software #5 in Voip Software
Best for Businesses needing broad unified communications Teams needing configurable cloud calling
Pricing model Paid Paid
Starting price $25/user/mo —
Free plan — —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android
Compliance SOC 2, GDPR, HIPAA SOC 2, GDPR
Integrations 300+ integrations 9 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features AT&T Office@Hand 5/5 · GoTo Connect 0/5
Local phone numbers ✓ (best) Not checked yet
Toll-free numbers ✓ (best) Not checked yet
Call recording ✓ (best) Not checked yet
Mobile apps ✓ (best) Not checked yet
Desk phone support ✓ (best) Not checked yet
Specs
Conference limit 100 participants Not checked yet
Our review
Pros
  • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
  • Supports web, desktop, mobile, and compatible IP desk phones
  • Connects with 300 integrations, including Microsoft 365 and Salesforce
  • Visual dial plans, call queues, and custom call routing
  • CRM integrations include Salesforce, HubSpot, and Zendesk
  • Plans extend from phone service to contact-center tools
Cons
  • No free plan, with pricing starting at $25 per user per month
  • Standard video conferences support up to 100 participants
  • AI Assistant and AI Receptionist are limited to higher-tier plans
  • Plan pricing is available through sales-led quotes
  • Advanced features are split across multiple plan tiers
  • No free plan is offered
Our verdict

AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video…

Read the review →

GoTo Connect combines cloud telephony with video meetings, team messaging, voicemail, call routing, analytics, and business application integrations. Its web, desktop, and mobile apps support distributed teams, and its fit spans small…

Read the review →
  1. AT&T Office@HandVoip Software 9.1Paid
  2. GoTo ConnectVoip Software 8.8Pricing on request

Strengths and trade-offs

  • AT&T Office@Hand — where it wins

    • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
    • Supports web, desktop, mobile, and compatible IP desk phones
    • Connects with 300 integrations, including Microsoft 365 and Salesforce

    Where it doesn't

    • No free plan, with pricing starting at $25 per user per month
    • Standard video conferences support up to 100 participants
    • AI Assistant and AI Receptionist are limited to higher-tier plans
  • GoTo Connect — where it wins

    • Visual dial plans, call queues, and custom call routing
    • CRM integrations include Salesforce, HubSpot, and Zendesk
    • Plans extend from phone service to contact-center tools

    Where it doesn't

    • Plan pricing is available through sales-led quotes
    • Advanced features are split across multiple plan tiers
    • No free plan is offered

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update