Head-to-head · Voip Software
AT&T Office@Hand vs GoTo Connect
AT&T Office@Hand leads on 0 checks, GoTo Connect on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAT&T Office@Hand · 9.1/10
- Most featuresAT&T Office@Hand · 5 of 5
AT&T Office@Hand scores higher on our rubric for voip software: 9.1 against 8.8 out of 10; our editors rank them #3 and #5.
AT&T Office@Hand is the better fit for businesses needing broad unified communications. GoTo Connect is the better fit for teams needing configurable cloud calling.
- AT&T Office@Hand fits best
Businesses needing broad unified communications
- GoTo Connect fits best
Teams needing configurable cloud calling
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Side by side
| Feature | AT&T Office@Hand 9.1/10 Visit ↗ | GoTo Connect 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.8 |
| Ranking | #3 in Voip Software | #5 in Voip Software |
| Best for | Businesses needing broad unified communications | Teams needing configurable cloud calling |
| Pricing model | Paid | Paid |
| Starting price | $25/user/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Deployment | Cloud, Desktop, Mobile | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, iOS, Android |
| Compliance | SOC 2, GDPR, HIPAA | SOC 2, GDPR |
| Integrations | 300+ integrations | 9 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features AT&T Office@Hand 5/5 · GoTo Connect 0/5 | ||
| Local phone numbers | ✓ (best) | Not checked yet |
| Toll-free numbers | ✓ (best) | Not checked yet |
| Call recording | ✓ (best) | Not checked yet |
| Mobile apps | ✓ (best) | Not checked yet |
| Desk phone support | ✓ (best) | Not checked yet |
| Specs | ||
| Conference limit | 100 participants | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video… Read the review → |
GoTo Connect combines cloud telephony with video meetings, team messaging, voicemail, call routing, analytics, and business application integrations. Its web, desktop, and mobile apps support distributed teams, and its fit spans small… Read the review → |
Strengths and trade-offs
AT&T Office@Hand — where it wins
- Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
- Supports web, desktop, mobile, and compatible IP desk phones
- Connects with 300 integrations, including Microsoft 365 and Salesforce
Where it doesn't
- No free plan, with pricing starting at $25 per user per month
- Standard video conferences support up to 100 participants
- AI Assistant and AI Receptionist are limited to higher-tier plans
GoTo Connect — where it wins
- Visual dial plans, call queues, and custom call routing
- CRM integrations include Salesforce, HubSpot, and Zendesk
- Plans extend from phone service to contact-center tools
Where it doesn't
- Plan pricing is available through sales-led quotes
- Advanced features are split across multiple plan tiers
- No free plan is offered
- AT&T Office@Hand9.1/10 · Paid
A broad unified communications suite with cloud PBX, conferencing, messaging, and desk-phone support.
Try AT&T Office@HandFull verdict → - GoTo Connect8.8/10 · Pricing on request
Configurable cloud calling with collaboration and contact-center options across four plans.
Visit GoTo ConnectFull verdict →
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All voip software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






