AT&T Office@Hand
AT&T Office@Hand: A broad unified communications suite with cloud PBX, conferencing, messaging, and desk-phone support. Ranked #3 of 29 in Voip Software by our editors (9.1/10); pricing: Paid; best for businesses needing broad unified communications.
At a glance
- Editor score9.1 / 10
- PricingPaid
- Best forBusinesses needing broad unified communications
- Free planNo
- Paid from$25/user/mo
- Local phone numbersYes
- Facts checked24 Sep 2026
Where it wins
- Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
- Supports web, desktop, mobile, and compatible IP desk phones
- Connects with 300 integrations, including Microsoft 365 and Salesforce
Where it doesn't
- No free plan, with pricing starting at $25 per user per month
- Standard video conferences support up to 100 participants
- AI Assistant and AI Receptionist are limited to higher-tier plans
Our verdict on AT&T Office@Hand
AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video conferencing, SMS, fax, chat, file sharing, whiteboarding, and collaboration. Teams can access it through web, Windows, macOS, iOS, and Android applications, while IP desk and conference phone support extends the service to physical endpoints.
Published plans show three paid tiers priced per user per month. Standard costs $25 and includes unlimited calling in the U.S. and Canada, IVR, automatic call recording, fully featured mobile and desktop applications, and video conferences for up to 100 participants. Premium costs $35 and raises video capacity to 200 participants while adding AI Assistant. Ultimate costs $55, keeps the 200-participant limit, and includes an AI Receptionist bundle. All plans list the same core calling and application capabilities, so the main paid-tier differences are meeting capacity and AI features.
The platform fits organizations that need a wide communications footprint: call monitoring, call parking, communications analytics, toll-free numbers, and cloud call controls sit alongside integrations for Google Workspace, Microsoft 365, Box, Dropbox, Microsoft Teams, Salesforce, and Skype. Support channels include documentation and phone support, and the service lists SOC 2, GDPR, and HIPAA compliance. Businesses wanting one system across calling, messaging, meetings, and desk phones should shortlist Office@Hand. Teams focused on the lowest entry price, smaller meeting needs, or AI capabilities at the base tier should compare alternatives.
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AT&T Office@Hand pricing
All 3 AT&T Office@Hand plans and prices →
AT&T Office@Hand fact sheet
| Free plan | No |
|---|---|
| Paid from | $25/user/mo |
| Local phone numbers | Yes |
| Toll-free numbers | Yes |
| Call recording | Yes |
| Conference limit | 100 participants |
| Mobile apps | Yes |
| Desk phone support | Yes |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, GDPR, HIPAA |
| Support | Docs, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 300+ integrations: Google Workspace, Microsoft 365, Box, Dropbox, Microsoft Teams, Salesforce … |
| Pricing | Paid (source) |
| Website | business.att.com |
| Facts checked | 24 Sep 2026 |
AT&T Office@Hand integrations
AT&T Office@Hand lists 300+ integrations on its own site — the 7 named here are the ones its pages call out.
- Google Workspace
- Microsoft 365
- Box
- Dropbox
- Microsoft Teams
- Salesforce
- Skype
Alternatives to AT&T Office@Hand
- Zoom PhoneA paid cloud phone system with business calling plans from $10 per user monthly.9.3
- 3CXA flexible IP phone system with visual call routing, messaging, and a free tier.9.2
- NextivaA broad business phone system with calling, messaging, and tiered contact-center features.8.9
See all AT&T Office@Hand alternatives →
AT&T Office@Hand vs the competition
- AT&T Office@Hand vs Zoom Phone
- AT&T Office@Hand vs 3CX
- AT&T Office@Hand vs Nextiva
- AT&T Office@Hand vs GoTo Connect
- AT&T Office@Hand vs Freshcaller
- AT&T Office@Hand vs Vonage Business Communications
Compare AT&T Office@Hand with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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