Head-to-head · Voip Software
AT&T Office@Hand vs 3CX
AT&T Office@Hand leads on 5 checks, 3CX on 1, and 0 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAT&T Office@Hand · 8.3/10
- Free planonly 3CX
- Most featuresAT&T Office@Hand · 5 of 5
AT&T Office@Hand scores higher on our rubric for voip software: 8.3 against 8.2 out of 10; our editors rank them #2 and #3.
3CX offers free plan; AT&T Office@Hand doesn't. AT&T Office@Hand offers local phone numbers; 3CX doesn't publish it. AT&T Office@Hand offers toll-free numbers; 3CX doesn't publish it. AT&T Office@Hand offers call recording; 3CX doesn't publish it. AT&T Office@Hand offers mobile apps; 3CX doesn't publish it.
AT&T Office@Hand is the better fit for businesses needing broad unified communications. 3CX is the better fit for teams wanting flexible PBX deployment.
- AT&T Office@Hand fits best
Businesses needing broad unified communications
- 3CX fits best
Teams wanting flexible PBX deployment
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Side by side
| Feature | AT&T Office@Hand 8.3/10 Visit ↗ | 3CX 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.3 | 8.2 |
| Ranking | #2 in Voip Software | #3 in Voip Software |
| Best for | Businesses needing broad unified communications | Teams wanting flexible PBX deployment |
| Pricing model | Paid | Free plan + paid |
| Starting price | $25/user/mo | Not published |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud, Desktop, Mobile | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, Linux, iOS, Android |
| Support | Docs, Phone | Community, Docs |
| Integrations | 300+ integrations | 10 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features AT&T Office@Hand 5/5 · 3CX 0/5 | ||
| Local phone numbers | ✓ (best) | Not published |
| Toll-free numbers | ✓ (best) | Not published |
| Call recording | ✓ (best) | Not published |
| Mobile apps | ✓ (best) | Not published |
| Desk phone support | ✓ (best) | Not published |
| Specs | ||
| Conference limit | 100 participants | Not published |
| Our review | ||
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| Cons |
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| Our verdict | AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video… Read the review → |
3CX is an IP phone system and business communications platform for organizations that want calling, messaging, and contact-center functions under one system. It suits teams seeking a choice between cloud and self-hosted deployment, with… Read the review → |
Strengths and trade-offs
AT&T Office@Hand — where it wins
- Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
- Supports web, desktop, mobile, and compatible IP desk phones
- Connects with 300 integrations, including Microsoft 365 and Salesforce
Where it doesn't
- No free plan, with pricing starting at $25 per user per month
- Standard video conferences support up to 100 participants
- AI Assistant and AI Receptionist are limited to higher-tier plans
3CX — where it wins
- Visual call-flow tools support advanced routing and multi-level menus
- Cloud and self-hosted deployment options suit different environments
- Free tier includes core telephony for up to 10 users and 4 calls
Where it doesn't
- Basic plan is limited to 8 simultaneous calls
- Pro and AI plan pricing is not stated here
- Support channels listed are community and documentation
- AT&T Office@Hand8.3/10 · From $25/user/mo
A broad unified communications suite with cloud PBX, conferencing, messaging, and desk-phone support.
Try AT&T Office@HandFull verdict → - 3CX8.2/10 · Free plan · paid from $300/yr
A flexible IP phone system with visual call routing, messaging, and a free tier.
Visit 3CXFull verdict →
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All voip software comparisons → · Full ranking →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update






