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Head-to-head · Voip Software

AT&T Office@Hand vs 3CX

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score AT&T Office@Hand #2 in Voip Software 8.3/10 From $25/user/mo ✓ 5 of 5 features Try AT&T Office@Hand
3CX #3 in Voip Software 8.2/10 Free plan · paid from $300/yr Free plan✓ 0 of 5 features Visit 3CX

AT&T Office@Hand leads on 5 checks, 3CX on 1, and 0 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAT&T Office@Hand · 8.3/10
  • Free planonly 3CX
  • Most featuresAT&T Office@Hand · 5 of 5

AT&T Office@Hand scores higher on our rubric for voip software: 8.3 against 8.2 out of 10; our editors rank them #2 and #3.

3CX offers free plan; AT&T Office@Hand doesn't. AT&T Office@Hand offers local phone numbers; 3CX doesn't publish it. AT&T Office@Hand offers toll-free numbers; 3CX doesn't publish it. AT&T Office@Hand offers call recording; 3CX doesn't publish it. AT&T Office@Hand offers mobile apps; 3CX doesn't publish it.

AT&T Office@Hand is the better fit for businesses needing broad unified communications. 3CX is the better fit for teams wanting flexible PBX deployment.

  • AT&T Office@Hand fits best

    Businesses needing broad unified communications

  • 3CX fits best

    Teams wanting flexible PBX deployment

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature AT&T Office@Hand 8.3/10 Visit ↗ 3CX 8.2/10 Visit ↗
At a glance
Editor score 8.3 8.2
Ranking #2 in Voip Software #3 in Voip Software
Best for Businesses needing broad unified communications Teams wanting flexible PBX deployment
Pricing model Paid Free plan + paid
Starting price $25/user/mo Not published
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Self-hosted, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Docs, Phone Community, Docs
Integrations 300+ integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features AT&T Office@Hand 5/5 · 3CX 0/5
Local phone numbers ✓ (best) Not published
Toll-free numbers ✓ (best) Not published
Call recording ✓ (best) Not published
Mobile apps ✓ (best) Not published
Desk phone support ✓ (best) Not published
Specs
Conference limit 100 participants Not published
Our review
Pros
  • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
  • Supports web, desktop, mobile, and compatible IP desk phones
  • Connects with 300 integrations, including Microsoft 365 and Salesforce
  • Visual call-flow tools support advanced routing and multi-level menus
  • Cloud and self-hosted deployment options suit different environments
  • Free tier includes core telephony for up to 10 users and 4 calls
Cons
  • No free plan, with pricing starting at $25 per user per month
  • Standard video conferences support up to 100 participants
  • AI Assistant and AI Receptionist are limited to higher-tier plans
  • Basic plan is limited to 8 simultaneous calls
  • Pro and AI plan pricing is not stated here
  • Support channels listed are community and documentation
Our verdict

AT&T Office@Hand is a cloud-based unified communications service for small businesses, mid-market organizations, and enterprises. It brings business calling and routing together with multi-level auto attendant (IVR), audio and video…

Read the review →

3CX is an IP phone system and business communications platform for organizations that want calling, messaging, and contact-center functions under one system. It suits teams seeking a choice between cloud and self-hosted deployment, with…

Read the review →
  1. AT&T Office@HandVoip Software 8.3From $25/user/mo
  2. 3CXVoip Software 8.2Free plan · paid from $300/yr

Strengths and trade-offs

  • AT&T Office@Hand — where it wins

    • Combines cloud PBX, IVR, conferencing, messaging, fax, and collaboration
    • Supports web, desktop, mobile, and compatible IP desk phones
    • Connects with 300 integrations, including Microsoft 365 and Salesforce

    Where it doesn't

    • No free plan, with pricing starting at $25 per user per month
    • Standard video conferences support up to 100 participants
    • AI Assistant and AI Receptionist are limited to higher-tier plans
  • 3CX — where it wins

    • Visual call-flow tools support advanced routing and multi-level menus
    • Cloud and self-hosted deployment options suit different environments
    • Free tier includes core telephony for up to 10 users and 4 calls

    Where it doesn't

    • Basic plan is limited to 8 simultaneous calls
    • Pro and AI plan pricing is not stated here
    • Support channels listed are community and documentation
  • AT&T Office@Hand8.3/10 · From $25/user/mo

    A broad unified communications suite with cloud PBX, conferencing, messaging, and desk-phone support.

    Try AT&T Office@HandFull verdict →
  • 3CX8.2/10 · Free plan · paid from $300/yr

    A flexible IP phone system with visual call routing, messaging, and a free tier.

    Visit 3CXFull verdict →

More comparisons

Guides on voip software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update