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Best Verint Experience Management Alternatives in 2026

#1 of 34 in Customer Experience Management SoftwareCustomer Feedback SoftwareExperience Management Software

The top Verint Experience Management alternatives are Sprinklr Unified-CXM Platform, Webex Experience Management and Qualtrics: 15 customer experience management software our editors would look at instead of Verint Experience Management, in our ranking order.

9.2/10Editor score
Verint Experience Management9.2 Visit Verint

Verint Experience Management: A broad enterprise CX suite spanning feedback, journey analytics, AI, and closed-loop action. Where it falls short: contact-sales pricing makes public budget comparison difficult.

Switching from Verint Experience Management? For most customer experience management software buyers the best Verint Experience Management alternative is Sprinklr Unified-CXM Platform, built for enterprise omnichannel experience programs. On a budget, QuestionPro starts at $99/user/mo. Qualtrics has a free plan.

Why People Look for a Verint Experience Management Alternative

  • Contact-sales pricing makes public budget comparison difficult
  • Its broad enterprise scope may exceed the needs of focused CX teams
  • Web and API access may be less suitable for teams seeking open-source deployment

Quick Picks by What You Need

All 15 Verint Experience Management Alternatives, Ranked

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

  1. Best forEnterprise omnichannel experience programs

    Enterprise CX management for coordinating omnichannel journeys, feedback, analytics, and action.

    • Journey mapping
    • Text analytics
    • Closed-loop actions
    9.1/10★★★★★
    Visit Sprinklr
  2. Best forCisco-centered journey and feedback programs

    A broad customer experience suite for Cisco-centered feedback and journey programs.

    • Journey mapping
    • Text analytics
    • Closed-loop actions
    9.0/10★★★★☆
    Visit Cisco
  3. Qualtrics

    Best forSurvey-led CX teams needing strong value

    A broad survey-led CX platform with advanced analysis, integrations, and a useful free tier.

    Free plan · 30-day trial Our Qualtrics verdict → Visit Qualtrics
    8.9/10★★★★☆
    Visit Qualtrics
  4. InMoment

    Best forEnterprise-wide feedback and action management

    A broad enterprise platform for turning multichannel feedback into prioritized action.

    Pricing on request Our InMoment verdict → Visit InMoment
    8.8/10★★★★☆
    Visit InMoment
  5. Medallia

    Best forMature enterprise survey and CX programs

    A mature enterprise CX platform combining feedback collection, analytics, alerts, and closed-loop action.

    Pricing on request Our Medallia verdict → Visit Medallia
    8.7/10★★★★☆
    Visit Medallia
  6. Best forTeams wanting AI-driven feedback operations

    A broad Voice of Customer platform with deep AI analysis and workflow automation.

    8.6/10★★★★☆
    Visit Hello Customer
  7. Best forFeedback intelligence and business-impact analysis

    A strong choice for turning feedback signals into themes, alerts, and business-impact insights.

    Pricing on request Our Chattermill verdict → Visit Chattermill
    8.5/10★★★★☆
    Visit Chattermill
  8. Feedier

    Best forMultilingual enterprise feedback analysis

    A multilingual platform for analyzing feedback and turning findings into tracked actions.

    • Journey mapping
    • Text analytics
    • Closed-loop actions
    Pricing on request Our Feedier verdict → Visit Feedier
    8.4/10★★★★☆
    Visit Feedier
  9. sandsiv+

    Best forEnterprise feedback analytics with deployment flexibility

    A flexible enterprise VoC platform with broad analytics, integrations and deployment options.

    • Journey mapping
    • Text analytics
    • Closed-loop actions
    Pricing on request Our sandsiv+ verdict → Visit sandsiv+
    8.3/10★★★★☆
    Visit sandsiv+
  10. Best forBudget-conscious survey and CX teams

    A survey-centered CX platform with broad integrations, AI assistance, and a free plan.

    Free plan · 10-day trial Our QuestionPro verdict → Visit QuestionPro
    7.9/10★★★★☆
    Visit QuestionPro
  11. Best forJourney orchestration and next-best actions

    A focused platform for journey analytics, next-best actions, and multichannel orchestration.

    7.9/10★★★★☆
    Visit OpenText
  12. Best forLarge Adobe ecosystem deployments

    A broad Adobe-centered system for enterprise data, journeys, personalization, and decisioning.

    • Journey mapping
    Pricing on request Our Adobe CX Enterprise verdict → Visit Adobe
    7.9/10★★★★☆
    Visit Adobe
  13. Pisano

    Best forFlexible multilingual survey and workflow programs

    A flexible platform for multilingual feedback programs with strong analysis and automation.

    Pricing on request Our Pisano verdict → Visit Pisano
    7.9/10★★★★☆
    Visit Pisano
  14. Eloquant

    Best forContact centres combining service and CX measurement

    A broad CX platform for teams combining omnichannel service with feedback analysis.

    • Journey mapping
    • Text analytics
    • Closed-loop actions
    7.9/10★★★★☆
    Visit Eloquant
  15. CrossCX

    Best forCX teams combining surveys and conversation QA

    A broad CX platform for teams combining conversation intelligence, surveys, and coaching.

    • Text analytics
    • Closed-loop actions
    Pricing on request Our CrossCX verdict → Visit CrossCX
    7.8/10★★★★☆
    Visit CrossCX

Verint Experience Management Alternatives: Common Questions

What is the best alternative to Verint Experience Management?

Sprinklr Unified-CXM Platform: #2 in our Customer Experience Management Software ranking, with an editor score of 9.1 out of 10. Enterprise CX management for coordinating omnichannel journeys, feedback, analytics, and action.

Is there a free alternative to Verint Experience Management?

Yes. Qualtrics and QuestionPro have a free plan or a free tier.

What is the cheapest paid alternative to Verint Experience Management?

Of the alternatives here that publish a price, QuestionPro starts lowest, at $99/user/mo.

Why do people look for Verint Experience Management alternatives?

Contact-sales pricing makes public budget comparison difficult; Its broad enterprise scope may exceed the needs of focused CX teams; Web and API access may be less suitable for teams seeking open-source deployment.

How do I switch from Verint Experience Management?

Export your data from Verint Experience Management (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Verint Experience Management.

How to Switch from Verint Experience Management

  1. Export your data from Verint Experience Management (most tools have an export in their settings).
  2. Sign up for the alternative; start on its free plan or trial if it has one.
  3. Import your export and set up the integrations your team relies on.
  4. Run both side by side for a short while, then cancel Verint Experience Management.

Verint Experience Management vs Each Alternative

#ToolPaid fromJourney mappingExperience programsScore
1Verint Experience ManagementYesMulti_experience9.2
1Sprinklr Unified-CXM PlatformYesEnterprise9.1
2Webex Experience ManagementYesCustomer9.0
3Qualtrics$420/mo8.9
4InMoment8.8
5Medallia8.7
6Hello Customer8.6
7Chattermill8.5
8FeedierYesEnterprise8.4
9sandsiv+YesMulti_experience8.3
10QuestionPro$99/user/mo7.9
11OpenText Core Journey7.9
12Adobe CX EnterpriseYesEnterprise7.9
13Pisano7.9
14Eloquant€55/seat/moYesMulti_experience7.9
15CrossCXNoMulti_experience7.8

Head-to-Head

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update