Best Sundance RMS Alternatives in 2026
The top Sundance RMS alternatives are ARMS, Mark43 Public Safety Platform and SmartCOP: 15 public safety software our editors would look at instead of Sundance RMS, in our ranking order.
Sundance RMS: A records-focused system for agencies that need investigations and evidence tracking, not dispatch. Where it falls short: does not include dispatch management or emergency call handling..
Switching from Sundance RMS? For most public safety software buyers the best Sundance RMS alternative is ARMS, built for full-service agencies needing CAD and RMS.
Why People Look for a Sundance RMS Alternative
- Does not include dispatch management or emergency call handling
- Documented integrations are limited to Sundance CAD and Mobile/MDT
- Pricing requires contacting sales, and there is no free plan
- No dispatch management — 13 of the alternatives below have it
- No emergency call handling — 11 of the alternatives below have it
Quick Picks by What You Need
- Best overallARMS9.4
Full-service agencies needing CAD and RMS
Visit ARMS - Best for dispatch managementARMS9.4
Dispatch management (Sundance RMS: no)
Visit ARMS
All 15 Sundance RMS Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forFull-service agencies needing CAD and RMS
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 9.4 vs 7.5
A broad CAD and records suite for agencies that need connected dispatch and case workflows.
- Emergency call handling
- Dispatch management
- Mobile field access
9.4/10★★★★★Contact End2End -
Best forMid-size and enterprise public-safety departments
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 9.3 vs 7.5
A broad cloud suite for agencies bringing dispatch, records, and field work together.
- Emergency call handling
- Dispatch management
- Mobile field access
9.3/10★★★★★Visit Mark43 -
Best forAgencies seeking an end-to-end public-safety suite
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 9.2 vs 7.5
An end-to-end suite for agencies coordinating dispatch, records, field work and corrections.
- Emergency call handling
- Dispatch management
- Mobile field access
9.2/10★★★★★Visit SmartCOP -
Best forAgencies coordinating dispatch across multiple services
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 9.1 vs 7.5
Integrated CAD, call handling, field access, and records for agencies coordinating operations.
- Emergency call handling
- Dispatch management
- Mobile field access
9.1/10★★★★★Request a demo -
Best forEstablished multi-jurisdiction public-safety teams
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 9.0 vs 7.5
A configurable suite for agencies coordinating dispatch, records and field work across jurisdictions.
- Emergency call handling
- Dispatch management
- Mobile field access
9.0/10★★★★☆Contact Motorola -
Best forAgencies needing CAD, RMS, and mobile casework
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 8.9 vs 7.5
A broad CAD and RMS suite for agencies managing dispatch, records, evidence, and field reporting.
- Emergency call handling
- Dispatch management
- Mobile field access
8.9/10★★★★☆Visit Sun Ridge RIMS -
Best forFire and EMS departments with broad operations
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 8.8 vs 7.5
A cloud platform spanning incident response, prevention, staffing, assets and training.
- Emergency call handling
- Dispatch management
- Mobile field access
8.8/10★★★★☆Visit First Due -
Best forSmall to mid-size agencies wanting one suite
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 8.7 vs 7.5
A cloud suite linking dispatch, records, citations, courts and jail workflows.
- Emergency call handling
- Dispatch management
- Mobile field access
8.7/10★★★★☆Visit Thin Line -
Best forEmergency communication centers needing coordination
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 8.6 vs 7.5
A broad public-safety suite linking dispatch, field teams, records and citizen input.
- Emergency call handling
- Dispatch management
- Mobile field access
8.6/10★★★★☆Visit Pulsiam -
Best forPSAPs and control rooms needing analytics
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 8.5 vs 7.5
A broad public safety portfolio for dispatch, records, analytics and field response.
- Emergency call handling
- Dispatch management
- Mobile field access
8.5/10★★★★☆Visit Hexagon -
Best forPSAPs needing modern NG9-1-1 CAD
- Better than Sundance RMS:
- Dispatch management
- Emergency call handling
- Editor score 8.4 vs 7.5
A configurable public safety CAD suite with NG9-1-1, multimedia and mobile workflows.
- Emergency call handling
- Dispatch management
- Mobile field access
8.4/10★★★★☆Request a demo -
Best forAgencies using CMI CAD and records systems
- Better than Sundance RMS:
- Dispatch management
- Editor score 8.3 vs 7.5
Cloud and mobile access to CMI dispatch and records, with field tools and reporting.
- Dispatch management
- Mobile field access
- Records management
8.3/10★★★★☆Contact CMI -
Best forLarge agencies prioritizing CAD dispatch
- Better than Sundance RMS:
- Editor score 8.2 vs 7.5
A dispatch-focused CAD system for agencies coordinating incidents, units, and field responders.
8.2/10★★★★☆Contact Motorola -
Best forAgencies needing configurable CAD and AVL
- Better than Sundance RMS:
- Editor score 8.1 vs 7.5
A configurable CAD system with live mapping, vehicle location, response plans, and broad integrations.
8.1/10★★★★☆Contact SmartCOP -
Best forAgencies wanting straightforward cloud CAD/RMS
- Better than Sundance RMS:
- Dispatch management
- Editor score 7.9 vs 7.5
Configurable cloud CAD/RMS for agencies coordinating dispatch, records, and field access.
- Dispatch management
- Mobile field access
- Records management
7.9/10★★★★☆Visit Enforsys
Sundance RMS Alternatives: Common Questions
What is the best alternative to Sundance RMS?
ARMS: #1 in our Public Safety Software ranking, with an editor score of 9.4 out of 10. A broad CAD and records suite for agencies that need connected dispatch and case workflows.
Why do people look for Sundance RMS alternatives?
Does not include dispatch management or emergency call handling; Documented integrations are limited to Sundance CAD and Mobile/MDT; Pricing requires contacting sales, and there is no free plan.
How do I switch from Sundance RMS?
Export your data from Sundance RMS (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Sundance RMS.
How to Switch from Sundance RMS
- Export your data from Sundance RMS (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Sundance RMS.
Sundance RMS vs Each Alternative
| # | Tool | Paid from | Dispatch management | Records management | Emergency call handling | Mobile field access | Score |
|---|---|---|---|---|---|---|---|
| 19 | Sundance RMS | No | Yes | No | Yes | 7.5 | |
| 1 | ARMS | Yes | Yes | Yes | Yes | 9.4 | |
| 2 | Mark43 Public Safety Platform | Yes | Yes | Yes | Yes | 9.3 | |
| 3 | SmartCOP | Yes | Yes | Yes | Yes | 9.2 | |
| 4 | 10-8 Systems | Yes | Yes | Yes | Yes | 9.1 | |
| 5 | Spillman Flex Public Safety Software Suite | Yes | Yes | Yes | Yes | 9.0 | |
| 6 | Sun Ridge RIMS | Yes | Yes | Yes | Yes | 8.9 | |
| 7 | First Due | Yes | Yes | Yes | Yes | 8.8 | |
| 8 | Thin Line Public Safety | Yes | Yes | Yes | Yes | 8.7 | |
| 9 | Pulsiam SafetyNet One | Yes | Yes | Yes | Yes | 8.6 | |
| 10 | Hexagon OnCall | Yes | Yes | Yes | Yes | 8.5 | |
| 11 | Strata CAD Suite | Yes | Yes | Yes | 8.4 | ||
| 12 | CMI JusticeConnect | Yes | Yes | Yes | 8.3 | ||
| 13 | PremierOne CAD | 8.2 | |||||
| 14 | SmartCAD | 8.1 | |||||
| 15 | Reliant CAD/RMS | Yes | Yes | Yes | 7.9 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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