Sundance RMS review
A records-focused system for agencies that need investigations and evidence tracking, not dispatch.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sundance RMS is a records management system for police, fire, and EMS departments, with particular depth for agencies handling law-enforcement records and evidence. It covers incident reports, field investigative reports, warrants, warnings, accident reports, booking, detective case management, and property-room work. Configurable data labels, fields, and code tables let agencies shape reporting around their own processes. The product is available on Windows and the web, with cloud and self-hosted deployment options described for its records applications.
Its strongest fit is the connected records and evidence workflow. Field investigative reports link to the Master Name Index, while searches can span people, vehicles, and property. Arrest and booking records support medical sheets and photos; use-of-force reporting is integrated with incident reports. Evidence and property room management includes barcode-based audits and chain-of-custody tracking. Administrative controls lock down reports and track open and completed work. These capabilities make it more compelling for teams coordinating records, investigations, and evidence than for agencies seeking a broad dispatch suite.
The integration path is centered on Sundance's own ecosystem: the documented connections are Sundance CAD and Sundance Mobile/MDT. Dispatch management and emergency call handling are not part of the product, so agencies needing those functions will need a separate system. The pricing model is contact sales, with no free plan; agencies should ask the vendor about costs and deployment specifics before evaluating fit. Sundance offers email, phone, and community support, and agencies can request a demo. Consider RMS when configurable records and evidence workflows are the priority; look elsewhere if dispatch is a core requirement or a wider documented integration set is essential.
Sundance RMS pros and cons
- Where it wins
- Links field investigative reports to the Master Name Index.
- Tracks evidence audits and chain of custody with barcode support.
- Combines booking, case management, and use-of-force reporting.
- Where it doesn't
- Does not include dispatch management or emergency call handling.
- Documented integrations are limited to Sundance CAD and Mobile/MDT.
- Pricing requires contacting sales, and there is no free plan.
Sundance RMS fact sheet, pricing and score →
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