Sundance RMS
Sundance RMS: A records-focused system for agencies that need investigations and evidence tracking, not dispatch. Ranked #19 of 23 in Public Safety software by our editors (7.5/10); pricing: Pricing on request; best for law-enforcement records and evidence teams.
At a glance
- Editor score7.5 / 10
- PricingPricing on request
- Best forLaw-enforcement records and evidence teams
- Free planNo
- Dispatch managementNo
- Founded1998 · Valley View, Ohio, United States
- Facts checked24 Sep 2026
Where it wins
- Links field investigative reports to the Master Name Index.
- Tracks evidence audits and chain of custody with barcode support.
- Combines booking, case management, and use-of-force reporting.
Where it doesn't
- Does not include dispatch management or emergency call handling.
- Documented integrations are limited to Sundance CAD and Mobile/MDT.
- Pricing requires contacting sales, and there is no free plan.
Our verdict on Sundance RMS
Sundance RMS is a records management system for police, fire, and EMS departments, with particular depth for agencies handling law-enforcement records and evidence. It covers incident reports, field investigative reports, warrants, warnings, accident reports, booking, detective case management, and property-room work. Configurable data labels, fields, and code tables let agencies shape reporting around their own processes. The product is available on Windows and the web, with cloud and self-hosted deployment options described for its records applications.
Its strongest fit is the connected records and evidence workflow. Field investigative reports link to the Master Name Index, while searches can span people, vehicles, and property. Arrest and booking records support medical sheets and photos; use-of-force reporting is integrated with incident reports. Evidence and property room management includes barcode-based audits and chain-of-custody tracking. Administrative controls lock down reports and track open and completed work. These capabilities make it more compelling for teams coordinating records, investigations, and evidence than for agencies seeking a broad dispatch suite.
The integration path is centered on Sundance's own ecosystem: the documented connections are Sundance CAD and Sundance Mobile/MDT. Dispatch management and emergency call handling are not part of the product, so agencies needing those functions will need a separate system. The pricing model is contact sales, with no free plan; agencies should ask the vendor about costs and deployment specifics before evaluating fit. Sundance offers email, phone, and community support, and agencies can request a demo. Consider RMS when configurable records and evidence workflows are the priority; look elsewhere if dispatch is a core requirement or a wider documented integration set is essential.
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Sundance RMS pricing
Sundance RMS fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Dispatch management | No |
| Records management | Yes |
| Emergency call handling | No |
| Mobile field access | Yes |
| Deployment options | Both |
| Deployment | Cloud, Self-hosted |
| Platforms | Windows, Web |
| Support | Email, Phone, Community |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: Sundance CAD, Sundance Mobile/MDT |
| Pricing | Pricing on request |
| Website | sundance-sys.com |
| Facts checked | 24 Sep 2026 |
Sundance RMS integrations
Sundance RMS lists 2 integrations on its own site.
- Sundance CAD
- Sundance Mobile/MDT
Alternatives to Sundance RMS
- ARMSA broad CAD and records suite for agencies that need connected dispatch and case workflows.9.4
- Mark43 Public Safety PlatformA broad cloud suite for agencies bringing dispatch, records, and field work together.9.3
- SmartCOPAn end-to-end suite for agencies coordinating dispatch, records, field work and corrections.9.2
See all Sundance RMS alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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