ServiceNow Service Portal comparisons
ServiceNow Service Portal is compared head-to-head with Freshservice, ManageEngine ServiceDesk Plus and GLPI and more: 7 head-to-heads in Self Service Software, each with the specs and prices we checked.
ServiceNow Service Portal head-to-head
- ServiceNow Service Portal vs Freshservice
- ServiceNow Service Portal vs ManageEngine ServiceDesk Plus
- ServiceNow Service Portal vs GLPI
- ServiceNow Service Portal vs InvGate Service Management
- ServiceNow Service Portal vs Matrix42 Enterprise Service Management
- ServiceNow Service Portal vs TeamDynamix ITSM
- ServiceNow Service Portal vs SolarWinds Service Desk
ServiceNow Service Portal vs each of them
| # | Tool | Free plan | Paid from | Knowledge base | Score |
|---|---|---|---|---|---|
| 2 | ServiceNow Service Portal | Yes | 9.1 | ||
| 1 | Freshservice | No | $19/user/mo | Yes | 9.2 |
| 3 | ManageEngine ServiceDesk Plus | Yes | $13/user/mo | Yes | 9.0 |
| 4 | GLPI | Yes | €19/user/mo | Yes | 8.9 |
| 5 | InvGate Service Management | No | $500/user/yr | Yes | 8.8 |
| 6 | Matrix42 Enterprise Service Management | No | Yes | 8.7 | |
| 7 | TeamDynamix ITSM | No | Yes | 8.6 | |
| 8 | SolarWinds Service Desk | No | $39/seat/mo | Yes | 8.5 |
Compare ServiceNow Service Portal with any self-service software
These are the matchups our editors wrote up. The compare tool pairs ServiceNow Service Portal with any other product in Self Service Software — and up to four at once — from the same checked specs.
Compare ServiceNow Service Portal with any tool side by side →
Every self service software head-to-head →
Our full ServiceNow Service Portal verdict, pricing and fact sheet →
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Compared by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update