Cobrowse.io
Cobrowse.io: A focused co-browsing platform with strong visual assistance and flexible deployment options. Ranked #7 of 26 in Video Customer Support Software by our editors (8.4/10); pricing: Paid; best for affordable web-and-mobile co-browsing teams.
At a glance
- Editor score8.4 / 10
- PricingPaid
- Best forAffordable web-and-mobile co-browsing teams
- Free planNo
- Paid from$18/user/mo
- Co-browsingYes
- Founded2018
- Facts checked20 Sep 2026
Where it wins
- Web plan includes all features at $18 per agent monthly, billed annually
- Supports co-browsing, screen sharing, annotation, recording, redaction, and remote control
- Offers 11 integrations plus self-hosted and on-premises deployment options
Where it doesn't
- No free plan is listed
- The $18 rate applies to web; web and mobile apps cost $36
- Large agent counts and self-hosting are reserved for the Custom plan
Our verdict on Cobrowse.io
Cobrowse.io is a customer-support co-browsing platform for teams that need to guide customers through websites, mobile applications, third-party sites, and PDF content. It supports real-time collaboration between human or AI agents and customers, with screen sharing, full-device sharing, visual guidance, remote control, recording, and sensitive-data redaction. The product is suited to customer-focused businesses, contact centers, and regulated organizations that need visual assistance across web and mobile channels.
Pricing is straightforward across the two named-agent plans. The web plan costs $18 per agent per month when billed annually and includes co-browsing on the web with all features included. The web-and-mobile-apps plan costs $36 per agent per month, also billed annually, and extends co-browsing to web and mobile applications. Both paid plans include all features, while the Custom plan is aimed at larger deployments and adds alternate licensing, enablement services, 24/7 incident response, and self-hosting. There is no free plan, so teams should budget for paid access from the start.
Cobrowse.io fits support environments that already rely on major customer-service systems. Listed integrations include Salesforce, Talkdesk, Zendesk, Intercom, Genesys, Freshworks, NICE CX, Microsoft Dynamics 365, Five9, ServiceNow, and custom integrations. Its platform coverage includes web, Windows, macOS, iOS, Android, API access, and self-hosted deployment. Privacy controls such as redaction and private-by-default settings complement session recording and event logs. Choose Cobrowse.io when visual support across web and mobile matters; teams seeking a free entry tier or a narrower web-only tool may find its paid structure less suitable.
Your product? Our editors can test Cobrowse.io in depth and publish a review, labelled as paid · from $149/mo →
Cobrowse.io pricing
All 3 Cobrowse.io plans and prices →
Cobrowse.io fact sheet
| Free plan | No |
|---|---|
| Paid from | $18/user/mo |
| Screen sharing | Yes |
| Co-browsing | Yes |
| Visual annotation | Yes |
| Video recording | Yes |
| Included agent seats | Not verified |
| Customer platforms | Web_mobile |
| Deployment | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML |
| Support | Email, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 50+ integrations: Salesforce, Talkdesk, Zendesk, Intercom, Genesys, Freshworks … See all → |
| Pricing | Paid (source) |
| Website | cobrowse.io |
| Facts checked | 20 Sep 2026 |
Cobrowse.io integrations
Cobrowse.io lists 50+ integrations on its own site — the 11 named here are the ones its pages call out.
- Salesforce
- Talkdesk
- Zendesk
- Intercom
- Genesys
- Freshworks
- NICE CX
- Microsoft Dynamics 365
- Five9
- ServiceNow
- Custom integrations
See all Cobrowse.io integrations →
Alternatives to Cobrowse.io
- SightCall Remote Visual SupportEnterprise visual support with video, AR guidance, co-browsing, and service-system integrations.9.4
- LiveCallA capable free starting point for teams offering video and audio support.9.2
- Blitzz Visual Remote AssistanceA focused visual support platform with app-free calls, collaboration tools, and business integrations.9.0
See all Cobrowse.io alternatives →
Cobrowse.io vs the competition
- Cobrowse.io vs SightCall Remote Visual Support
- Cobrowse.io vs LiveCall
- Cobrowse.io vs Blitzz Visual Remote Assistance
- Cobrowse.io vs Surfly
- Cobrowse.io vs Recursive Labs Visual Engagement Platform
- Cobrowse.io vs ViiBE
Compare Cobrowse.io with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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