This Itechguide teaches you how to contact seller on Amazon. The guide covers steps to contact seller on Amazon from a PC, iPhone or Android.
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How to Contact Seller on Amazon from a PC Browser
- Open Amazon.com from a browser on your PC.
- Then search for and open a product sold by the Amazon seller you want to contact.
- At the right pane of the product page, beneath the Buy Now button, click the sellers name – beside Sold by. The seller’s Amazon profile will open.
- Then, at the top right of the seller’s page, click Ask a question button.
- When the Contact seller page opens, if you want to inquire about a product, accept the default option – I need assistance with: An item for sale.
- Alternatively, if you already placed an order and will like to ask a question about the order, select the first option – I need assistance with: An order I placed.
- Once you have selected an option in the “I need assistance with” section, click the Select a Subject drop-down. Then, select an option.
- When you select an option, a Write message button will be displayed at the bottom left of the page. To proceed, click Write message.
- Finally, to contact seller on Amazon, type your message in the box provided, scroll down and click Send e-mail.
How to Contact Seller on Amazon from a Smartphone
- Open the Amazon Shopping App on your phone. Alternatively, open Amazon.com from a browser on your phone.
- For this guide I am using the Amazon shopping App – the interface looks like accessing Amazon from a browser.
- Then, search for and open a product sold by the seller you want to contact.
- Scroll down to and click the Seller’s name. The seller’s name is beneath the Buy Now button, beside Sold by. The seller’s profile will open.
- When the seller’s profile opens, tap Ask a question.
- Then, click the Select a Subject drop-down and select an option.
- Finally, to contact seller on Amazon, type the message you want to send, then tap Send e-mail.
It is this easy to contact seller on Amazon! I hope you found this Itechguide helpful.
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Thanks!
Brilliant. For years I didn’t know how to do this. It is not easy or obvious. They like it that way. So easy on ebay…”contact seller” on right side. Thank you so much for all your guides. I hope you get some awards beside rewards for your great work!